Casio Exilim EX-S500 Announced

June 9, 2005 | Mark Goldstein | Digital Compact Cameras | 84 Comments | |

Casio Exilim EX-S500Casio Exilim EX-S500 is announced today. The Casio EX-S500 is a 5 megapixel digital camera with a 3x optical zoom and a 2.2 inch LCD screen. The thin and compact Casio EX-S500 also offers an anti-shake system, 33 different ‘BESTSHOT’ scenes and can record up to an hour’s worth of movies. The Casio Exilim EX-S500 will cost £299 and is available in July in silver or white.

Casio UK Press Release

Tell your story with the Casiology inspired EX-S500

The slim and stylish new CASIO EXILIM CARD EX-S500 with 5 megapixels and high quality movie function

London, 9th June 2005 - Those clever CASIOLOGISTS have once again been working hard to bring the world what is perhaps the coolest, most stylish digital camera ever released. The CASIO EXILIM CARD EX-S500 is so small and stylish that it will quickly become a part of your life you just can’t live without.

Thinks big, looks small
The card sized EX-S500 thinks like a big camera. It’s packed with the kind of functions that only its plumper competitors would even consider. For a start, it’s got 5 megapixels - that means perfect pictures every time. It incorporates a 3x optical zoom too - pretty impressive for a camera that’s so thin you’ll forget you’re carrying it. You won’t have any problems showing your photos or movies off either - the EX-S500 has a massive 2.2” screen on its back. Perhaps best of all though, you’re not limited to taking snaps - the camera can record up to an hour’s worth of movies* (that’s pretty hot). So if you’re at a party, on the beach; at a gig or just fooling around at home, then this tiny camera will become your constant companion.

Casio Exilim EX-S500Inspired by CASIOLOGY
CASIOLOGY is the inspiration behind CASIO’s products - from the initial design through to the finished item. It means CASIO creates products that use precision and technology that not only perform better but actually open up possibilities for the user. For the EX-S500, CASIOLOGY means that CASIO goes further than just making sure the camera is packed full of the best technology, it adds features that make using a camera so easy you don’t even have to think about it. There is an anti-shake system so there’s no need to worry about conditions, 33 different ‘BESTSHOT’ scenes because fiddling around with buttons takes time and you don’t want to miss a thing and it even contains a video camera so everything’s in one simple device. CASIOLOGY products make life easier so they can be part of your life.

Where can I get one?
The CASIOLOGY inspired, CASIO created EX-S500 is available from July in classic silver or über-cool, limited edition white from CASIO stockists. Check out or call +44 (0)20 8450 9131. It’s a snip at a RRP of just £299. Can you live without one?

*Using a 1GB SD card in ‘Normal’ mode with MPEG-4

Casio Electronics Co. Ltd. is one of the leading consumer electronics companies in the world. Since its establishment in 1957, Casio has been at the forefront of the development of electronic calculators, timepieces, digital cameras, mobile presentation devices, musical instruments, LCD TVs, pagers and other communications devices. Casio’s corporate activities are guided by the motto: “Creativity and Contribution.”

Casio Exilim EX-S500Casio Europe Press Release

Photo and movie fun in checkcard format:
The new EXILIM EX-S500 with 5 megapixels and movie function

Norderstedt, June 2005 – Quickly grab your digital camera and the snapshot is perfect. But can’t the situation be conveyed a little more vividly in moving images? The new EXILIM Card EX-S500 von CASIO can do both. The ultra-slim and multifunctional digital camera is quick to hand, records high-quality movies in MPEG-4 format and takes impressive photos with 5 megapixels and 3x optical zoom. The big 2.2-inch TFT colour display leaves nothing to be desired and provides fantastic film and photo pleasure.

The elegant EX-S500 is available in three trend colours. The variation “Brilliant Grey” stands for understatement, “Nordic Silver” provides gloriously clear moments and “Latin Orange” brings Southern European awareness of life closer. The design of the camera in checkcard format sets stylistic trends and causes a sensation not just among lovers of digital photography.

The clear lines of the EX-S500 make it simple to use: every function can be selected and operated with only one hand. The change from photo to movie mode is possible without complicated menu-adjustment by pushing the “Direct Movie Button” resp. the shutter release. The high-quality MPEG-4 movie format in VGA size, which takes 30 pictures per second, provides the movie quality. Despite classic lens design with 3x optical zoom, CASIO has succeeded in building a particularly flat1 and fast camera. The EXILIM EX-S500 is ready for operation in only 1 second2 and fits into every trouser pocket or handbag, thus making it the ideal companion for spontaneous photo and film situations.

The EX-S500 is the first digital camera in the company’s history to have an Anti-Shake DSP (Digital Signal Processor) for photo-stabilisation. Contrary to traditional optical stabilisation systems, the CASIO’s specially developed Anti-Shake DSP balances out trembling hands, prevents blurry photos through a self-movement of the motif, and also provides sharp images even with a combination of both causes of error.

The integrated flash and the new Autofocus auxiliary light provide good photos even in bad light conditions. A large number of integrated BESTSHOT motif programs optimise the picture during sport or close-up shots, for example. For the first time they are equally planned for the photo and movie function and are activated through the practical BESTSHOT button directly next to the display. Once pressed, a clearly structured multiscreen appears on the large display with all pre-set photo scenarios. The function that allows photos with up to 5 megapixels to be taken and stored during movie recording deserves a special mention, as does the editing of a movie, the so-called “MOVIE EDIT”, or zooming while the movie is being played back, “MOVIE enlargement playback”, are new, helpful additional functions of the super-compact camera.

The new and fast EXILIM Engine provides maximum utilization of the EX-S500. It allows the compact structural shape as well as a high photo and movie quality at simultaneously low energy consumption. Together with the SUPER LIFE battery it provides the camera with the necessary power – once loaded, up to 200 shots3 are possible.

The USB docking station with high-speed USB 2.0 is used for the transmission of the image data on to the PC and supports PictBridge and USB Direct Print Standard. Movies and photos in fantastic quality can be very easily viewed directly on television by means of the AV output at the docking station or the optionally available AV cable – so there’s nothing more standing in the way of your photo fun at home.

USB cable, extensive software on CD-ROM and hand carrier straps are included in the delivery scope, as are SUPER LIFE battery and docking station. A fast-charger, portable AV cable for connecting the camera directly to the television set as well as camera bags and neck straps, a media case for storing memory cards and other accessories are optionally available in the latest EXILIM look.

The EXILIM Card EX-S500 is available from retailers from July 2005.

Image Deletion:  One image, all images
Recording Element: 1/2.5” CCD-Chip (5.25 MP total / 5.0 MP effective)
Lens: F2.7 (W) - 5.2 (T), f = 6.2 (W) – 18.6 mm (T) (equivalent to approx. 38 -114 mm for 35mm cameras), 6 lenses in 5 groups, including aspherical lens
Zoom: 3x optical zoom, 4x digital zoom (12 times both with optical and digital zoom), lens cover
Aperture: F2.7 / 4.3, automatic
Focus Mode: Contrast-AF (Spot, Multi), manual focus (MF), Pan Focus, macro, auto macro, infinity, AF Assist light
Focus Range: Normal: 40cm -
Macro: 17cm – 50cm
Manual: 17cm -
Light Metering: Multi Pattern, Center Weighted, Center Spot
Exposure: Programmed-AE
Exposure Compensation: -2 up to +2 EV (1/3 EV units)
Shutter: CCD electronic shutter, mechanical shutter
Shutter Speed: Normal: 1/8 - 1/2.000 sec.
(above shutter speeds do not apply when using a BEST SHOT scene).
Sensitivity: AStill ISO 50 / 100 / 200 / 400 (automatic/manual)
Movie: Auto
White Balance: Automatic, fix (6 modes), manual switching
Self-timer: 10 sec. / 2 sec. / triple self-timer
Recording functions: Single image, BESTSHOT, movie with sound, single image with voice, voice recording, macro, self-timer, continuous shooting
Additional functions: Flash Assist function, Icon Help function
Microphone / Speaker: Monaural
Audio Recording Time: Audio Snapshot: Approx. 30sec. / image
Voice Recoding: Approx. 25min. (within built-in memory)
After Recording: Approx. 30sec. / image
Flash System: Auto, manual-on, manual-off, Red Eye-Reduction
Flash Range: Approx 0.4m - 2.8m (W) / Approx. 0.4m - 1.4m (T)
Monitor/Viewfinder: 2.2 inch TFT color display (84,960 pixels – 354 x 240)
Playback Functions: Playback zoom, Resize, Trimming, Movie Playback, Movie Edit, 9-image screen, Rotate, Calendar Screen, Slideshow (Photo Stand), Customizable Startup screen, Image Roulette
Timekeeping Functions: Date and time recorded with image data; auto calendar up to 2049
World Time: 162 cities (32 time zones); city names; date and time
Others: USB-DIRECT PRINT, PictBridge, Auto power off, RGB histogram, favorites folder
Communication: USB 2.0 Hi-Speed compatible
Input/Output Terminals: USB-Cradle with AC-Adapter, AV connection (NTSC/PAL compliant) via cradle
Power Requirements: Rechargeable Lithium-Ion battery NP-20 (incl.), docking station with integrated power supply and charging function
Battery Life
(with Li-Ion battery): Normal Recording*(1) – Approx 100 min., up to 200 shots (CIPA)
Continuous Recording*(2) - Approx. 100 min., up to 410 shots
Continuous Playback*(3) - Approx. up to 160 min.
Voice recording*(4) - Approx. 160 min.
Continuous movie recording*(5) - Approx. up to 80 min
Dimensions: 90 x 59 x 16.1 mm ( W x H x D, excluding protrusions)
Weight: Approx. 115 g (w/o Lithum-Ion battery and Memory-Card)
Standard Accessories: USB docking station, AC-Adapter for docking station, hand strap, rechargeable Lithium-Ion battery (NP-20), CD-ROM, USB-Cable, AV-Cable

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Your Comments

84 Comments | Newest Oldest First | Post a Comment

#1 samantha

Hi I'm Samantha of Philippines. I really like this new Casio Exilim EX-S500...before i saw that i decided to buy the Z750 but now that i saw and read about the EX-S500 i decided to keep the money and wait for it to come out or to be released here in the philippines.

Can you please tell me when it is to be release here in the Philippines? i am really dying to have that digicam now....grrr...i am so excited..please tell me when it will be release here.


3:18 pm - Tuesday, June 21, 2005

#2 Mark Goldstein

I'm afraid I have no idea! When was the Z750 released in the Philippines?

4:11 pm - Thursday, June 23, 2005

#3 Roger G. Garcia

Hi, my name is Roger Garcia from Surigao, Philippines. I'm interested in acquiring a Casio Exilim EX-S500. Is it now available in the Philippines? Where can I get it in the Philippines (ie. authorized dealer) and how to gop about shipping it here in Surigao City and the mode of payment? Thanks

7:24 am - Tuesday, September 13, 2005

#4 junsmith

i need a repair center for my digicam casio z5

1:06 pm - Friday, October 13, 2006

#5 joe

i also need a place to send my casio z5 for repair for lens error can anyone help

12:51 pm - Monday, October 16, 2006

#6 glorifie Lota

Hi i'm Glorifie Lotaof Olongapo city. I have a digital camera casio exilim EX S500, my concern is where can i bring it for repair? The damage is there is no picture come out in the screen if you are going to get a picture. I think the problem is the lens. Where am i gonna bring it and how will it cost for the lens.

Thank you and i hope to here a response...

God Bless

2:47 pm - Tuesday, April 3, 2007

#7 oliver perfecto

my exilim seems to be damaged, the photos i take in sunlight seems to bright, i tried adjusting the settings but it's still light there something wrong with the lens or the settings?

6:52 am - Thursday, May 3, 2007

#8 jardon

i have a problem with my exilim z500, when i turn on the cam and i prepare to take a photo shot, its automatically turn off...the battery is full and normally do i can buy a firewire of this unit so that i can fix the problem because i could not find the settings..when i press the button on/off and press twice the menu button i saw the hidden settings that only the computer can access...may i have your opinion and support..thanks!

2:26 am - Tuesday, May 8, 2007

#9 Nonito B. Garcia

Is there a CASIO representative in the Philippines other than its dealers? I have a problem on the repair of my Casio EX-Z110 Digital Camera. The unit had a problem before the expiry of the warranty. I was using the camera when the low battery signal turns on and the lens got stuck. When I install a new battery, the lens never retrieved. I sent it to the dealer for repair and they said the lens has to be replaced at a cost of Php10,000.00 ++. The unit never had a bad fall for the lens to be replaced. The lens never retrieved even after the battery was replaced. The worst thing was I cannot find the sales invoice to prove that the unit is still under warranty. With the cost of repair I might as well buy another brand of Digicam. So the unit was pulled out until the sales invoice was found 4 months after.

6:54 am - Tuesday, June 5, 2007

#10 Mitch Salvador

We were enjoying our Casio Exilim EX-S500 til one morning that all of a sudden a "lens error" appeared on the lcd and the lens wont come out. Is there any Authorized Service Center here in the Philippines i can go to and have this checked?

5:16 pm - Wednesday, June 27, 2007

#11 kev

For those having problems with having to enter the date/time everytime you start the EXILIM Z/S series camera .. the solution is simple - press the SET button once date is entered. I had this problem for 2 days .. couldn't figure it out. Then realised that I had been pressing the 'MENU' button once entering the date. This of course doesn't save the date and the camera keeps asking your for a date everytime you turn it on!

12:57 pm - Monday, July 2, 2007

#12 Pauline Buning

Same problem with Nonito: Is there a CASIO representative in the Philippines other than its dealers? I need a repair of my cam.

2:32 am - Monday, July 23, 2007

#13 Steve

The camera has been working wonderfuly until just the other day when we got the dreaded "Lens Error" message.

Any suggestions on how to fix it?????

8:07 pm - Saturday, August 4, 2007

#14 Monette Co

Ineed to find a Casio service center for my camera

2:14 am - Monday, September 24, 2007

#15 albert

any casio service center in metro manila?

9:01 am - Friday, October 5, 2007

#16 shannon tomulac

i had the same problem with mr. oliver perfecto. everytime i take a picture during broad daylight, all i get is white background..
there was no instance my camera fell. im really cautious with my gadgets. one day it started acting strange.
i tried to upgrade its firmware from version 1.01 to 1.4
hope this upgrade will fix the problem.

3:58 pm - Tuesday, October 23, 2007

#17 shahrus

I'm user from Malaysia and my Casio Exilim worked fine for 2 years till now I encountered the same blurry , whitish , and horizontal lines on every single pics. From my research om , they did mentioned about CCD failure and there has been an issue with a batch of CCD's and a recall on certain models of all makes.
I not sure how to contact casio tech team on the web.

9:15 pm - Tuesday, November 13, 2007

#18 Emily

Can you help me find a casio service center here in the Philippines? I accidentally dropped my Casio Exilim EX1050 10.1 megapixels Digicam, with a protruding lens, now it cannot be retracted, please help. Thanks...

10:24 am - Tuesday, November 20, 2007

#19 richard

any service center for casio exilim s600 in philippines exact address pls.tnx

8:13 am - Wednesday, January 2, 2008

#20 alex

meron po bang service center ang casio d2 s pampanga?hirap pong maghanap e

8:17 am - Wednesday, January 2, 2008

#21 Tarits

Try to bring it to Compex shops, they distribute Casio, and they are also listed in the service centers at the Casio website.

I've got a prob with the CCD also, it's a paint in the a**.

I loved casio, and now I'm kinda hating it.

3:58 pm - Wednesday, January 16, 2008

#22 Richrad Anthony I. Alipalo

was wondering if casio has a service center here in the philippines... need help wid my casio exilim... thanks

1:32 am - Thursday, January 17, 2008

#23 shannon tomulac

hi guys! here's the address of the COMPEX repair center: 341 GBW COMPEX BLDG. Quezon Ave., Quezon City..

Hope that helps!!

11:11 am - Thursday, January 17, 2008

#24 chrissy

hey guys, im in malaysia, just wondering do you guys have any idea, wheres the casio service center?
desperately wanna fix my camera back.
fast reply would be very much appreciated :)

2:43 am - Saturday, January 19, 2008

#25 oliver perfecto

for those with white screens during daylight & white lines in the pictures, i think i know what is wrong with the xilim. i read it in the website that there may be too much light entering the lens. check your camera lens, there should be a light tint on may have wiped the lens & removed the tint on it.i noticed that mine was partially removed, that is why i get white screens & white lines.

3:48 am - Saturday, January 19, 2008

#26 shannon tomulac

hi mr. oliver perfecto! we have the same problem with our exilim cam. just wanna ask if you already resolve the problem? if yes, kindly tell me how its done. thanks in advance!

4:30 pm - Sunday, January 20, 2008

#27 oliver perfecto

shannon, i haven't had my camera fixed yet. i'm still gonna bring it to the compex center & see if they can fix it.

6:37 am - Monday, January 21, 2008

#28 shannon tomulac

i already asked compex (through email and ym) if they can fix the problem, they said that it will cost around 10T because they will replace the CCD with a new one. I think its better to buy another camera. The repair costs way too much.

you can email them at:
.(JavaScript must be enabled to view this email address)

ym: webmaster_compex

hope that helps!!

10:33 am - Monday, January 21, 2008

#29 RONi

Where i could buy casio exilim ex-z77 accessories like AC power cord, usb cable, AV cable & lithium batter charger? I lost my bag containing these items. Please help.thank.

3:40 pm - Tuesday, January 22, 2008

#30 shannon tomulac

go to compex shops. they sell casio digicams. i bet they also sell casio accessories. :p

6:21 pm - Wednesday, January 23, 2008

#31 RONi

thanks shannon but i've already visited compex shop in festival mall in alabang they dont have accessories there. But ill try their other branches. Aside from compex do you know other shops?

2:49 pm - Thursday, January 24, 2008

#32 Allan de Lacruz

It seems that most of the faults of casio exilim series are "Lens Error", same happen to my friend with his Ex-Z700 series fell on the beach stuck with sands and now lens would not retrieve, my ex-Z810 also having lens error and would like to buy the lens assembly ,any one could help me where can i buy the lens assembly?

10:14 am - Tuesday, January 29, 2008

#33 zepy

CASIO should know better on the CCD Problems, they are already left out by their competitors. So many users are experiencing this, its so annoying. And when you bring it to their service centers, you have to pay more than your cameras worth. And it's pointless to get it fixed because you'll know after one or two years you'll get the same problem because they've got weak products. I guess if you can spend more, spend it on far better cameras out there.

5:23 pm - Monday, February 4, 2008

#34 shannon tomulac

i totally agree with you zepy.. CASIO sucks!!

12:54 pm - Tuesday, February 5, 2008

#35 kae

where can i bring my cam for repair? compex said they don't repair cams which aren't bought from them. i badly need help. thanks

2:07 pm - Thursday, February 21, 2008

#36 kae navarro

i have the same problem as most of you guys. i have an ex z650. i was about to use the cam for school. as i opened it, everything in the lcd was black. i tried to take a shot, it was all black. i tried to close and open it several times but nothing happened. then i tapped it once then wow! the picture came back.

the next thing is that, when i take pictures, i end up having blurry pictures, very bright and what bothers me the most is that it has lines. please, i badly need help. where can i bring my camera aside from Compex. by the way i am from the Phils. Compex said they aren't repairing cams which aren't bought from them. besides, i am also looking for cheap service centers. please somebody. please.. thanks a lot!

2:43 pm - Thursday, February 21, 2008

#37 shannon tomulac

hi kae! that's exactly what the saleslady told me when i visited their shop in festival. just send an email to .(JavaScript must be enabled to view this email address). they sure did response to my problem. the thing is that it would cost me 10T to have my camera fixed. I'd rather buy another one. (maybe a sony or olympus definately NOT casio.)

12:49 am - Friday, February 22, 2008

#38 kae navarro

thanks shannon. yes, i think i would rather do the same. i went to compex smnorth this morning, they said it is better to buy a new one.

3:36 pm - Friday, February 22, 2008

#39 Allan de Lacruz

I think the best way is Casio Company should have an International Warranty so wherever or what country you bought the unit , they should have an Accredited Service Centre, and not telling people that they dont service it if they are not bought from their stores ? I hope Casio should have read this site and know whats happening on the Consumer's complain about their products.

10:41 pm - Friday, February 22, 2008

#40 Andrew Hernandez

Hi guys I'm having the same difficulty with regards to repairs. It seems that the only Casio service center here in manila is that of COMPEX at 341 GBW Building at Quezon Ave.And they charge too much. I find it very absurd that i have to pay for repairs that would almost amount to the price of a new camera. had i known this earlier i would have not chosen to buy CASIO.

4:46 pm - Wednesday, March 5, 2008

#41 bonbon

are casio digicams disposable cams?? there's no question that the cameras are good for its price.... however, the after sales support ain't that good... if it's not the worst! casio international listed compex as a service on their site, only to know that they only repair cameras purchased on their shop or as a consolation, a compex repair shop at quezon ave. for a very high repair charge! ooops.... is the quezon ave. shop a service center or a dealer? having your digicam repaired there is like buying your own cam.... again!
i do take good care of my gadgets, but i just hope, casio would take good care of their customers....
there's no better way to throw your money away... IT SUCKS!

5:46 am - Sunday, March 9, 2008

#42 Jem Redelicia

Hi! I'm Jem Redelicia from the Philippines. I have this problem with my LITHIUM-ION NP-20 battery for my Casio EX-Z750. The battery just stopped charging. My charger and digicam is still working. I already tried to use my friend's LITHIUM-ION NP-20 battery, and it worked. I don't know where to buy a new rechargeable battery. Please help me if you knew. Thanks.

3:55 pm - Thursday, March 27, 2008

#43 lynet

where can i find a battery for my casio cam, lithium np-20 here in cebu? any service centers? tnx...

5:24 am - Monday, March 31, 2008

#44 payatot

is there any casio service center here in batangas?

3:43 pm - Sunday, April 6, 2008

#45 jaimie natividad

i encountered " lens error" with my casio cam,it's so hard for me to find a service center to repair it.they repair other camera brands,but not from casio.i need help..

6:59 am - Monday, May 19, 2008

#46 reyn

problem with my digicam ngstart sya nung nagpunta kmi ng beach then nabasa sya nung test kong gamitin pgngcacapture na ng picture white lng nalabas then mga ilang days try ko ulit gamitin medyo ok na problem nlng nya medyo malabo na ang kuha, my cam is EX-Z77, what will i do?

5:39 pm - Monday, June 2, 2008

#47 TAG

I also have a problem with my Ex-Z600. It started about 15 months after I bought it. Shots outside are completely white, while inside shots have ugly white lines across them.

Next time I'm gonna spend some more money and buy a good camerea, instead of a shitty Casio cam.

5:53 pm - Wednesday, June 11, 2008

#48 philip

I would like to know where I can buy a charger for my camera (Casio Exilim Z1000) coz I lost it. I almost visited all electronic stores in Metro Manila but I couldnt find one. Please help. Thanks!

12:38 am - Tuesday, June 17, 2008

#49 ArtGeek

Yesterday, while using my camera, I noticed that I have the same problems with most of you guys here.

When taking pictures on bright lights, all i get is mostly white pictures. When inside, I get pictures with white lines in it.

Is this a lens problem?

2:05 pm - Thursday, July 10, 2008

#50 Richard Chua

Casio sucks this is obviously a problem of their product. I have the same issue with my exilim Z500 after using a couple of months shots indoors have vertical white lines, and shots outdoors are way all white. CASIO SHOULD RECALL THEIR PRODUCTS! COMPLETE WASTE OF MONEY! THEY'RE CAMERAS ARE WORST THAN DISPOSABLE CAMERAS. AND COMPEX I hope your company goes bancrupt.

4:18 am - Sunday, August 3, 2008

#51 chee

Where Can I buy a charger and battery for EX-S500 in Cebu?

1:25 am - Wednesday, September 3, 2008

#52 Emily Mahovic

Ive had my casio exslim for a couple of years not and all of a sudden I turn it on and the lens pops out as usual but the led screen is black. How can I have this fixed. I am a new grandma and miss my little camera terribly. Thanks Emily

2:15 pm - Thursday, September 4, 2008

#53 JJ

I have the same problem. After a year and a half my camera started shooting all white pictures outdoors and indoors with white lines. A temporary solution which worked for about a month was zooming in a little and I could take decent pictures. Now it is totally ruined.

10:50 am - Saturday, September 6, 2008

#54 Neil Tagabi

I'm Neil Tagabi from the Philippines. I have a casio camera with model no. Exilim EX-Z30. Do you have any authorized repair center in Manila to fix the LCD of my camera? I experienced blank screen both in the PLAY mode and REC mode.

1:36 pm - Monday, October 27, 2008

#55 fiona

hello guys! pls help me where to buy lithium ion battery NP-20 for my casio here in quezon province. any store in manila? thanks!

6:31 pm - Saturday, November 15, 2008

#56 Andi

I have the same problem with my exilim as many others do. i keep getting a lens error problem. i don't know of any repair services in northern indiana that i could go to around the south bend area...are there any around here that you know of? Thanks

8:42 pm - Sunday, December 7, 2008

#57 Baby

I went to Compex Quezon Ave for a check-up on my Casio Exilim Z600 digicam which started to shoot all white, blurry outdoor pictures one day. I could relate to most of you who said you pay almost the same if not more than the unit's price, they advised there was a lens defect and I need to pay P7,500 for the replacement, which of course is extremely unreasonable. Compex has a monopoly on repair of Casio units so it's no wonder why they charge too much. Even considering that my unit is already phased out as it is not included in their line-up of product found in their website. I will have my unit pulled out, and regret the day I chose Casio over other superior brands.

9:10 am - Tuesday, December 16, 2008

#58 toby dean

my exilim seems to be damaged, the photos i take in sunlight seems to bright, i tried adjusting the settings but it's still light there something wrong with the lens or the settings? tried upgrading firmware to 1.4 but still the same

11:04 pm - Thursday, December 18, 2008

#59 dex_az

Hi, I can see that I have the same problem with my camera as many others do. If I take pictures indoor, everything is ok, but as soon as I take the pictures outdoor, everything become white. I don't know what to do.

1:57 am - Saturday, January 3, 2009

#60 Shannon Tomulac

hey guys! don't buy casio stuffs anymore. it ain't worth it. CASIO SUCKS!!!!!

11:35 am - Sunday, January 4, 2009

#61 Jenn

i agree to all of you i have an exilim camera too and it wont take pictures in broad daylight i can take pictures at night however there are lines across the picture and i they dont have a repair center near my area and i called compex and their repair cost is really high. I regret i bought CASIO in the first place

11:19 pm - Wednesday, January 14, 2009

#62 d.a.

.ung exilim EX - Z80 kng digicam nbagsak xa na naka-open ung lens, tpos pagtingin kuh,,tabingi na ung lens nya tpos ayaw mag-start nung camera..pero pag-ttngin k ng pix..okey nmn..san po ba may service center na casio d2..sobrang kailangan na po kc to eh..

5:08 am - Wednesday, February 4, 2009

#63 Louren

Hi Guys! I'm having problem with my EX-Z75 CASIO EXILIM. tHE CAMERA WONT TURN ON IT SAYS " LENS ERROR " Got the unit in Singapore and I don't know where to fix cheap.... I need to fix it right away... help...

5:12 am - Monday, March 9, 2009

#64 pao

im about to buy pa naman ng casio ex-z80, upon reading this site i changed my mind, thank you guys, hope that casio will have a service center here in the philippines para matugunan yung mga problem nyo, o kaya para ipukol sa kanila ang mga walang kwentang product nila, to compex, though di pa ako pumupunta sa service center nyo, pero sa mga nababasa ko, sana gumuho ang building na kinalalagyan nyo o kaya masunugan kayo hanggang sa hindi na kayo makabawi. nakakainis akala ko magkakaroon na ako good cam, anywayz thanks sa mga review nyo

4:07 am - Sunday, March 15, 2009

#65 Jean Walter

I really need for CASIO to announce if they have a certified affiliated service center here in Cebu and Iloilo. I have a Casio Exilim 255 digicam, that has an LCD problem. I have it repaired at FD Camera Service Center (033-3382100), referred by Camera Haus at SM City Iloilo, but for months they can't fix it yet because they don't have an LCD to replace my shattered one, the cost was PHP 4,500, I even guessed they tinkered it as it look not the same as before, no more light coming from the shattered lens, unlike before, now I'm base in Cebu, I found a service center here Digifix (032-5159349)located at Colon St. he has a customer with the same problem and the same make and model, he estimated a PHP 1,500 charge, he will inform me if his order for the LCD will arrive, I doubt if it will, I've been calling but to no avail. NOW, is there a CASIO service center, legit looking, located inside a mall or a commercial building? Hello, you have customers everywhere in the Philippines, you should not neglect us!

7:56 am - Tuesday, April 7, 2009

#66 mar

I have the same problem as that of Jenn. Had not been using my cam for almost 2years now. Nkakawalang gana. I have been searching casio's service center over the net but i just can't locate it. Where is that Center, if there is any? With all the complaints coming out now, I guess, the DTI needs to look into this. This is a clear case of fraud. We were tricked on this product. Worst, it's already beyond the warranty period! Grrrrr.

1:38 pm - Friday, April 17, 2009

#67 Justine

heyyy i would NOT! sugest this camreaa!!! I MEAN DO NOT BUY IT! all i get is LENS earor! and its mticking me off AND THE REPAIR COST MORE THEN THE CAMREA! DO NOT BUY IT! unless you want to waist money!
no i did not drop, or wet my camrea! so do not ever buy!!!
Love Justine!

5:43 pm - Thursday, April 23, 2009

#68 milenggay

The first time I saw the Casio Exilim Ex-S500, I fell in love with it, it was love at first was a great was perfect.
Eventually I got it and took the best care of it. I never leave without it, I never want to lose it..It was my most trusted thing..until one day without any reason at left me..I tried winning it back, I even had my way to talk and beg to its mother but to no avail.. I talked to several friends and I researched about it and I learned that this CASIO EXILIM is a total MONSTER and I wasn't the only one it fooled. The only thing it wants is money!
But that was almost 2 years ago, I'm totally in-love now with something far more better and it's not giving me any heartaches at all.. thanks to all the concern people like the ones in here who gives advice. I do hope no one will ever be fooled by CASIO!!

3:01 am - Friday, April 24, 2009

#69 trace

Hi guys! I think we do have the same problems. Looking for a service center of casio here in the Philippines that will give us a cheaper and reasonable price in regards with the defect of our camera. So if time comes that anyone of you guys find any repair center that can fix our problem, please do post here the place where is it exactly located. Anyway I'm from Manila and the problem of my Casio Exilim Ex-S500 is the LCD. It is broken but the rest of the parts are fine just the LCD.

8:06 pm - Thursday, May 28, 2009

#70 lani

I have the same problem of lens error with my EX Z600 casio camera. All of a sudden the lens got stuck just turning on the unit. It was mistake buying this casio cam. Im hating this camera!

3:22 am - Tuesday, September 8, 2009

#71 liletzki

Try this #09178607971 located at Alabang. I saw this # while browsing at TipidPC. I tried to contact it but no response yet. Compex QC# 711-0288, i've read that they do repair there even if you didn't bought your camera from them.

9:45 am - Saturday, September 12, 2009

#72 thomas/greece

Totally agree with all of you guys! My Exilim EX-S500 was the best product i ever bought..till today morning!!Out of nowhere, all of a sudden,without no reason, it started going white and taking these pics with the lines on them. I m looking for a new one now, really sorry ang angry at the same time. The funny thing is that i reccommended this product to lots of my friends and now i have to apologize for Casio's faulty machines.

PS: Don't try to update your firmware to 1.04, it doesn't work:(

3:53 pm - Friday, December 4, 2009

#73 Neil Calaranan Tagabi

I know a store who can fix all of your problems

7:10 am - Monday, December 7, 2009

#74 joselito quitilen

i'm looking for battery charger for my exilim h3 30fps kindly need it bad brother is getting married tomorrow anywhere here manila pls.

5:06 am - Saturday, December 19, 2009


can i ask? were is the service center of casio in cebu,.,,,, kasi nag clean ako nang cam taz pati ung lens nalagyan ko nang alcohol , pero kunti lang naman !!! plzzz lang ano ang dapat kong gawin sayang naman kci un pag itapon ko lang ,,,, plz

8:23 am - Sunday, January 10, 2010

#76 Ryn

I bought ex-s500 but sad to say the repairing cost for half of another new digital camera.. Canon put up a promotion if ur digital camera up for repairs u may upgrade it to a new one.. Casio should have it since we're in a digital world!! I would buy another casio digital camera to say.....

9:32 am - Wednesday, March 31, 2010

#77 nanette ilagan

i need a service center for my casio dgcam x slim where is ur servicew centr kindly text me 09282381908 plssssssssssss

3:41 am - Friday, April 9, 2010

#78 wynn

i need a battery pack for my digicam casio. was wondering if casio has a service center here in the Philippines. need help with my casio exilim. thanks where can i buy here? :)

6:50 pm - Monday, July 19, 2010

#79 Adeth Alviar

Hi I am Adette and i am looking for a casio service here in Metro Manila but there is none.... How does my EX-S600 WORK AGAIN? I never use this again for a couple of years. The problem is when i am using it the pictures always under exposures. This is quite expensive when i bought it. Can casio provide a service center here in the Philippines?

10:04 am - Friday, October 22, 2010

#80 freddy elhamri

I need a repair shop to fix my Exilim s500 got an lens error can't do anything with it yet so please help

6:56 pm - Monday, October 25, 2010

#81 otep mercado

good day everyone, i just wanna ask if you could sketch or help me locate the compex in q.c, i contacted them but they only give the exact address, no other landmarks to help me locate it. quezon ave. is so large and locating them can be hard. My exilim s-10 lcd is damaged and needed lcd replacement. they cost 4,500 for the replacement

9:34 am - Thursday, October 28, 2010

#82 Justino A. Villegas

my Casio Exilim EX-Z330 a "lens error" appeared on the lcd and the lens wont come out. i need any Authorized Service Center here in the Philippines please.


2:34 pm - Sunday, March 4, 2012

#83 NIEVES cabigan

Please email me where can i have my CASIO CAMERA repaired, PLEASE!!!!! I am here in San Pedro, Laguna.


3:41 am - Wednesday, July 17, 2013

#84 otep mercado

you can check the casio service center at q.c (banawe ave. ). It would take a week or so for the repair., nevertheless, their service is great., had mine repaired. You may also check the casio center in alabang, but i dont know if they do repair service :)

1:07 am - Thursday, July 18, 2013