Fujifilm Finepix E550 Review

February 24, 2005 | Mark Goldstein | PhotographyBLOG | 264 Comments | |

Fujifilm Finepix E550The Fujifilm Finepix E550 is a 6 megapixel digital camera that retains the same design as the cheaper Finepix E510 and E500, but crucially improves on those models in a number of key areas. Most obviously the Fuji E550 has 6 megapixels rather than the 5 and 4 of the E510 and E500. Perhaps more importantly than the extra megapixel is the kind of sensor that the FinePix E550 uses, namely Fuji’s Super CCD HR, which allows the camera to offer an interpolated resolution of 12.3 megapixels, plus a RAW file format. The Fujifilm Finepix E550 is also larger than many digicams, which Fujifilm claims makes it more of a photographer’s camera. So does the Finepix E550 appeal to the photographer in me? Read my review to find out.

Website: Fujifilm Finepix E550 Review

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#101 alison (aus)

I wrote #18 & was recently asked for advice on 'zoom error'. The supplier denied knowledge of the problem. 4 new batteries, still no joy. It's been in lock-down for 8 months, until I realised an associate works for fuji. My S7000 is now in for a 'free service' and I will note what's said. meanwhile I borrow a cheapy. I did love my camera but I won't trust it to travel. I'll NEVER go near this company again-even if the camera functions. Stuff the cost, its corrupt to feed a company making money off their faults.

5:33 am - Thursday, September 7, 2006

#102 Laurie

I have had the E550 for about 2 years now and have loved it. No problems, until now. Hopefully someone can give me some advice on how I might be able to fix it. I took about 20 pictures the other day, went to download them to my computer and got an error message. I tried again, then it told me there are no images. The xD card usually holds 169 pictures and now it says there is room for 145. So it seems the pictures are still on there, but the camera tells me no images. I took it to Walgreens and put it in there machine to make sure it wasn't my computer and nothing. I have even downloaded other pictures since then. Any thoughts??

5:25 am - Friday, September 8, 2006

#103 nick in japan

If it was my card, I would ensure that the contact points in the camera, and on the card were clean, still no luck then I would search for a program that recovers card data.
If the card had been formatted than there would be nothing left, it appears that the card is unable to transmit data due to corruptness ( is that a word?) internally.
I had a similar problem, I gave up trying to retrieve the images, tried to format the MS, no luck, I sent the MS to Sony and they were able to format it.
You might try taking a few more images, nothing important, and again try to view them before you decide on retrieval, or formatting.
I am no expert in this area, you may want to wait for more responses to this question, I hope you didn't lose a priceless image!
Good luck!
PS: This is one of the reasons I don't like to use cards with very large capacities, stuff happens!

6:08 am - Friday, September 8, 2006

#104 nick in japan

Laurie, just a thought.. has that card been inserted into another camera, one other than your E550?

7:57 am - Friday, September 8, 2006

#105 Laurie

Thank you so much for the response Nick. The card has only ever been used in my E550. I have taken a few more pictures and they have downloaded to my computer fine, but those other ones are still lingering in there :)

After I have thought about it some more, my batteries went dead that day. I had to put others in my camera until the fuji ones recharged. Wonder if that would have anything to do with it.

2:56 pm - Friday, September 8, 2006


If your camera battery went low while you were downloading images
to the computer, it likely corrupted your xD card. Formatting the card
in the camera will clear up the problem, but will erase all the pictures,
so do the recovery suggested by Nick prior to any formatting.

4:41 pm - Friday, September 8, 2006

#107 michelle

laurie, my sister had a very similar problem with a card apparently becoming corrupted (i wrote a couple other postings above, including #41). i believe her card failure was also after the batteries ran out - i think we tied it to the fact that we used regular batteries after our rechargeables ran on a trip when we didn't have the recharger with us. i ended up having some weird things go on with my pics at that point as well--we both have e550s, by the way.

she did end up getting the pics recovered, think it was at the camera store where she bought the camera.

by all means, DON'T format the card if you're at all interested in saving the pictures--take the card into several camera and photo developing places (the good, professional kind, not the conveyor belt-done-in-an-hour places in a mall) and i bet someone can recover them for you.

good luck to you!

11:46 pm - Sunday, September 10, 2006

#108 Donna

Well, I finally got my camera back from Fuji, and the white lines problem and overexposure problem are fixed, but now there's this black bar that keeps appearing at the top of all my photos! So I guess they broke something else in the process of fixing it...

I am starting to hate Fuji. I'll be bringing it back to them and letting them know that within the next few days.

10:20 pm - Sunday, September 24, 2006

#109 Vince Smyth

My Fuji F11 zoom got stuck after turning the camera off. Only 6 months old. Sent for repair and the answer was ..'impact damage' . It seems that consumers are paying for Fuji's design fault. No major camera suffers from this design fault. The zoom lens mosty withdraws in these circmstances. Will neer buy from a company that makes consumers pay for its design fault.

10:27 am - Monday, September 25, 2006

#110 Pippa

I'm an early teen and had saved my pocket money for a few years. When I had enough I went out and bought, guess what, a Fujifilm camera. It's only been 2 months and the dreaded 'zoom error' has appeared. From the responses above I'm really worried and I can't find the reciet. To have spent all my money on this camera I'm very angry that it has already broken through no fault of my own. Is there no hope?

6:58 pm - Thursday, September 28, 2006

#111 Lim, danny

My E500 is 1 year old. It consumes batteries like mad. sometimes it takes lousy pics. on zoom and sometimes when it clicks, but no picture recorded.

for me no more fuji cameras again.

8:26 am - Thursday, October 12, 2006

#112 alison (aus)

ok. back again (#18 & 101) Fuji found that the ZOOM ERROR written across the screen of my S7000 for the last year doesn't exist! My lesson- it doesn't pay to buy expensive. This is unfortunately a commodity culture bent on disposable spending and Fuji have jumped on board. So..oh cheap Olympus camera in the sale bins here I come!

2:06 am - Tuesday, October 24, 2006

#113 david macnamara

Thought I might have some joy posting here. I've read a lot of the articles and it seems that a lot of people are breaking there cameras and the like. I'm looking for a broken camera. A fujifilm f450 to be precise. There as a post from February here by a gentleman whose camera got soaked and now it doesnt work, so if he reads this regularly perhaps he could help. The reason I need a broken one is because when I bought my camera I took out 5 years cover against any accidental repars. I've since had my camera stolen and so rather buying a new one and losing my cover, I'd much rather take a broken one off someones hands, i'll pay handsomely, and make use of the warranty, and final get one over on those wicked insurance companies. If you have any suggestions, ie sites that might specialise in broken cameras, any help would be much appreciated. I've been trying ebay and nearly had some joy but was outbidded (boo hoo). Anyway thanks for reading if you want to contact me just send me a message via myspace.com/crysthamexican. Thank You

6:58 pm - Thursday, October 26, 2006

#114 Brad

To post #113:

First of all, what you are proposing is fraud. I can sympathize with you concerning having your camera stolen, that really sucks!! However, using someone elses camera that is not covered under your warranty is fraud. I understand that you don't like insurance companies, but to tell you the truth, you are not hurting them, you are actually hurting everyone. You see, when you make a claim, the insurance company pays it out, but in the end they don't lose a dime. They simply raise everyones premiums to cover their payouts. So, next time you buy a camera and get the extended warranty, it will likely cost you (and everone else) more. So, it is not really the insurance companies that are responsible for high premuims, it is the people who commit fraud. Oh, and by the way, what you are trying to do will likely not work anyways because on your warranty is also the serial number on your camera. It will no match the camera that you are trying to obtain.

I hope this message was both helpful and educational.

7:12 pm - Thursday, October 26, 2006

#115 Joel

hey i found a solution to mine! it had the zoom error problem on the e510. i just twisted the lens with my hand (pushed through the resistance not caring if i would break it). it then snapped back into place and now it works fine! this is the most technical solution of course. haha.

1:09 am - Wednesday, November 1, 2006

#116 Jin

Amazing, this is the lamest piece of *** that has the temerity to call itself a camera. I bought it only because I needed something quick and cheap-ish to snap pictures of items I wanted to sell on eBay, I have enough "real" cameras to want a digicam, but this did not even meet my already-low expectations. It gave me a Zoom Error the very first time I turned it on, after setting the time/date. The lens just pops out, opens, and then retracts again, all the time saying "Zoom Error". I have got to return it to the seller and get a full refund. I'm definitely sticking to proper, manual FILM cameras which don't fail inexplicably after 6 months. :P

4:39 pm - Thursday, November 9, 2006

#117 phill

I was about to buy a fuji finepix, to replace a stolen E550. I had that very short battery life malfunction. I hadn't come across the zoom error though. Upon reading about fuji's poor customer service I will be buying something else.

5:08 pm - Sunday, November 19, 2006

#118 Mal Friar

I have a fuji finepix 401 that displays a distorted purple screen and takes photos of the same. Can anyone advise me if they have experienced the same and is it worth repairing. It is three years old and been used six times

8:06 pm - Sunday, November 19, 2006

#119 Hannah

I travel for work, but have the opportunity to see a lot of the world in the process. I first had a S7000 (which took excellent pictures), but was a little too bulky to carry around, so I did some research and found that the e550 met my needs. It took awesome pictures and worked great for 11 months. This past September the camera wouldn't open (it didn't state zoom error, but it definitely wouldn't open). After some fidgeting and pulling we managed to get it to work again and it worked fine for a few days. I took it with me on my last trip and it started shutting down for no apparent reason. At the beginning of the year I had the same problem as some of the people above (I ran out of my rechargeable batteries and had to use the store bought ones, the camera ate through them within 10 pictures). I did notice that it would shut down, but just figured it had to do with the battery. I tried what others recommended, pulling on the lens (didn't work), taking out the batteries for a while (only worked for 2 pictures), and reformatting (also didn't work). I have sent out a request to Fuji, but the more I read the comments on this site the more I am inclined to purchase a new camera, but not from Fuji. I will wait to see what Fuji has to say, but I am not going to hold my breath.

6:36 pm - Friday, November 24, 2006

#120 nick in japan

I feel your frustration, Hannah!
Wonderful way to let the entire world know about product problems, and, even the kudos!
We are at the begining of digital photography, and problems will pop up from time to time, faith in a company builds, or falls apart. From your comment, I read a bit of mixed emotions, personally, I believe alot of GREAT stuff comes from Fuji, and there is a compatibility factor that is important to consider too, maybe you have extra batteries, accessories that would work with other Fuji stuff. Guess what I'm trying to say is that Fuji was a big part of your life for 11 months, maybe it could continue longer, without completely writing them off!
Good luck, good shooting!

10:14 pm - Friday, November 24, 2006

#121 Tenacious Lee

Hi, I stumbled on this forum recently as my camera came up with the "zoom error" problem. However, I’ve had mine for two years now and have a lot of amazing photos to go with it. I spoke to a guy about fixing my camera as my warranty has expired. I already had my camera fixed once because half the screen projected itself the wrong way and did the same to the photos once I transferred them onto my computer. The bloke said that it would cost a minimum of £130 not including parts or handling and actually recommended fixing it myself. I thought this camera was amazing for what it was but it seems such a shame to be let down by manufacturing floors. I was wondering if anyone knew the basics of this camera enough to fix it. I've literally ripped it apart but I’m actually finding it difficult to see what went wrong in that there isn’t a huge amount of components in it and when tested, they seem fine. Pretty relieved that I didn’t pay the money to get it fixed but still need some advice on how to fix it myself, anyone?

3:57 pm - Saturday, November 25, 2006

#122 Tenacious Lee

Thought it might be useful to mention that my camara was a E550...

3:59 pm - Saturday, November 25, 2006

#123 nick in japan

Yikes! Camera repair MUST be left to trained folks, kinda like brain-surgery!
Some of us have training in component repair, but, even with an over-powering "can-do" attitude, there is a common-sense factor that has to be considered. Believe me, without specific training, proper tools, special tools and most importantly, an up-to-date repair manual and illustrated Parts Breakdown, NO attempt to repair should even be considered!
I use a watch repair fella to clean and adjust my MANUAL cameras and lenses, he is smart enough not to touch electronic stuff and will go as far as mechanical construction will let him, but even with manual lenses, there are special tools that prevent going deeper.
Frugality is good, common sense is better!
RIP dear E550, I'm afraid your attempt to save it's life was in vain!
Time to move on, the pain is real, misery is a choice!
Good luck and good shooting!

11:11 pm - Saturday, November 25, 2006

#124 sheila williams

I have not had any of the above problems with my FujiFilm Finepix E550 (touch wood)which is 17 months old, my problem is this, when I press MENU/OK button, the only options I have is: Timer, Continuous shooting and Set. I am unable to toggle the flash ON/OFF/RED EYE. Has anyone got any ideas please?

4:17 pm - Thursday, November 30, 2006

#125 Jim Gulick

Thanks to all you brave souls for posting to this site. I was considering buying the E550 because of all it's fine features and reasonable price. But what good is that when it doesn't work, and even worse, when the company won't address the problems and make them right when it knows they are legion. I bought and was very happy with a Fuji SLR for years, but will look elsewhere now for the new generation digital cameras.

7:12 pm - Thursday, November 30, 2006

#126 Mark Goldstein

(Posted on behalf of LIM)

I have another problem with my fuji E550 in that the flash cover distance is approx. 10 ft only and if I try to zoom in , the picture will be underexposed.

Does any one out there have the same problems or some one has a sollution to my problems ?

11:21 am - Friday, December 1, 2006

#127 nick in japan

# 126, a common ailment with weany flashes especially!
Zooming to a specific location, let's say, a face, has reduced the area affected by the fash dramatically, and the flash, unless dedicated to a zoom mode, will read a general bounce-back light of the entire field of view.
So what do we do? Yep, you got it! get closer, use a higher ASA setting, or place some reflectors in positions that will reflect all that extraneous light, directing it to the face.
I'd just step closer and do some test shots until it looked good, remembering how far you are away from the subject, and also the zoom setting.. that way you wont have to repeat the tests!
Good shooting to you!

11:49 am - Friday, December 1, 2006

#128 Peter Concannon

Someone said this above:
"# received the E900 as a gift just slightly over a month ago. It is already a lemon. I noticed, almost right out of the box, that the first shot I would take after turning the camera on frequently had banding, striping, horizontal or contour lines. But the rest would be fine so I didn't worry about it. Well, my advice: if this starts to happen to you -- worry about it. This thing is barely used ... and it has been out of the case maybe 10 times before it started to REALLY screw up. At this point, I can't get a single photo that isn't covered with ridiculous lines all over it. Not only is it a lemon but this poses a serious pain in the ass ....
Posted by Chris on Jul 13, 2006 - 03:13 AM"

I have had exactly the same problem...and the blithe young man I just spoke with at Fuji repair HQ acted as if this was 1) not a bug concern (though I have had to ship it to Fuji at a cost of almost $25) and 2) that he didn't think it had been so much of a concern withthe E900. BS...and how can the repair reps not know about these problems when I can find the same consumer problems in five minutes on the web?

9:37 pm - Friday, December 1, 2006

#129 ed

I have a A310 in a shelve somewhere. After 1 year use it gived me the zoom error message. Notrhing worked: nor pulling or pushing zoom, twisting, removing batteries, nothing. On top of it, the damn thing eats batteries like there is no tomorrow~, AND does not respond fast enough to take a snapshot of a moving action. My conclusion? I pais 280 Euros by an expensive piece of... yeah, the "s" word. Fuji? Never again!

1:25 am - Sunday, December 3, 2006

#130 Jim O'D

I have experienced both the zoom error problem (twice) and the battery life problem (twice). Fuji fixed the zoom error for me twice under warranty. Then the E550 developed the battery life problem. I sent the camera back. Fuji "fixed" it, but when I got the camera back, the problem was still there. It was dying after only 10-20 pictures, even with new batteries. I tested the batteries after using them and the voltage had dropped from 1.6V down to 1.2V, a sure sign that the batteries are, in fact, being depleted. It's not an intermittent contact problem. So I sent the camera back AGAIN. This time I requested they replace it with a different unit, which they did, under warranty. I got a refurbished E550, but IT HAS THE SAME BATTERY LIFE PROBLEM! What the heck! I am giving up on this dog, but I am going to contact Fuji one more time and try to push my way up the manager chain to try to get a straight answer on the problems with this camera. Stay tuned. This is ridiculous.

5:21 am - Sunday, December 3, 2006

#131 nick in japan

#127.. I forgot to mention that with most cameras, a selection of "Auto", "Flash-ON", and "Redeye" symbol are usually the basics, some cameras have more.. Its important to know that in "Auto", the camera sensor reads all the light subjected to it and determines if flash is needed, I NEVER shoot in "Auto", "On" (forced flash) ensures the flash always works, the amount of strength is a trial situation in most cases.
I'm not sure if the redeye flash feature is forced or not, it too may be an "auto" feature too, Gary would know I'm sure, as he has used flash qiute a bit I'm sure.
Good luck!

7:13 am - Sunday, December 3, 2006

#132 Matt Steffen

I had the Zoom Error appear pretty much out of nowhere and then simply pulled on the ring around the lens very gently and the error message went away. I tried everything else, this was all that worked. I am pretty worried that this will happen again though...

8:07 am - Monday, December 4, 2006

#133 mike from U.S.

I have had an E550 for almost two years now. In the past few months it had been freezing frequently when I took pictures and almost always seemed to have a low battery warning. I tried switching to higher capacity batteries (2500) and leaving the batteries out of the camera for a while to "reset" it. These things did not work. Then I switched to a fresh memory card (exact same size (512) and make (Olympus) as the prior memory card, but with no pictures on it). I have not had freeze problems or low battery problems since (23 pictures over about a month's time). My prior card had many pictures on it (I just left them on so I could show others). Anyway, I am thinking that a loaded up memory card somehow was causing the problem. I guess time will tell if the problem is really fixed for if this is just a nice break from the freezing.

3:09 pm - Saturday, December 9, 2006

#134 nick in japan

Interesting Mike, I don't think I've heard that variation before, good luck, take more pictures, be sure to up-date us!
Good shooting!

2:52 am - Sunday, December 10, 2006

#135 Hannah

This is in response to post 133 by Mike. I tried it too and so far it's been working fine. It would be absolutely fabulous if this is the solution (my fiance is trying to convince me not to be too excited, but I love this camera and ll the research I have done on other cameras just doesn't have all the features I am looking for, not to mention, I don't want to spend another $300 for a new camera). Thank you Mike. I will let everyone know if it continues to work.

Oh... p.s. I got a response from Fuji and they told me to send it to them via fedex (I live in NJ, so their location is not far from me). I think I'll just let the new card work for a while and see if that solves it before I send it away.

4:23 pm - Sunday, December 10, 2006

#136 Hannah

Oh... another p.s. I left pictures on the other card as well to show others pictures too. Reformating the old card didn't help (though it did briefly resolve the problem)

4:27 pm - Sunday, December 10, 2006

#137 Hannah

Okay... it didn't work. It died almost immediately. :(

2:53 am - Thursday, December 21, 2006

#138 Taylor

omg.......so for about 6 months i havent had a camera working........ my camera screen popped up with ZOOM ERROR and i like totally freaked out...... i have tried so many things... hitting it blowing on it.. but my lens is in the camera, how do i pull it out??

any idea??

pleasee help... im a young girl in need of a camera!!!!

10:41 pm - Saturday, December 23, 2006

#139 nick in japan

IMHO take it to your dealer for a check-up and recommendation, after reading all the listings here for ideas, if nothing can be done, save up and get another, or come to Japan and model for me and I'll ensure you leave with a new camera!
Merry Christmas!

9:00 am - Sunday, December 24, 2006

#140 Mike

This is a follow up to post 133. Another 3 weeks and 56 more pictures. The camera is hanging in there (knock on wood). I allowed the number of pictures on the memory card to accumulate to around 25 or so and I got a low battery warning, but the camera did not freeze when I took a few more pictures. I cleared off the pictures, recharged the batteries and have been fine since. This is much better performance than I was seeing prior to changing the memory card (when it seemed to freeze every five pictures or so). Admittedly, having to take the pictures off the card frequently is not ideal, but I can live with it if the camera doesn't freeze up any more. Sorry to hear this did not solve Hannah's problem. I was hoping that this would work for other people, but maybe my problem was different from the "zoom error" problem discussed above.

As a post script, I did call Fujifilm about the problem prior to my 133 post. They offered no help over the phone and told me to send the camera in so they could take a look at it (pretty sure I know how that was going to turn out $$$).

3:32 pm - Tuesday, December 26, 2006

#141 Ian Young

Many thanks to everyone posting here. I have a Fuji 401, and was just about to order an E900 when I spotted someone talking about "banding" on the photographs. I suspect you have saved me untold misery - and money!

9:27 am - Thursday, December 28, 2006

#142 Philip

You guys have been very helpful. I was about to buy a slightly used E900 today, I'm now reconsidering. I was replacing an Olympus C3000. Nothing wrong with it, just old. I've had it since 2001, never had a problem!
Better stick to Olympus or Canon! Thanks.

3:55 pm - Saturday, December 30, 2006

#143 Taylor


soo a few days after posting a remark about how my camera was broken, i decided to buy a new one... but right before confirming my order I felt like banging my camera on the floor two times and then i blew in the lens cap.. but the batteries back in.....

and then BAMMM it turned on and works perfectly again..... so i suggest hitting your camera on the floor if you need it to work for you........

thankss :)

8:16 pm - Saturday, December 30, 2006

#144 Roger

We have 2 e550's out of warranty. Mine has suddenly developed a fault which I have read about elsewhere but no-one here has mentioned: the LCD is just white all the time. Not a battery problem, I have checked that, and anyway the camera works perfectly and the pictures can be downloaded and everything. But only on auto and through the viewfinder of course, because can't see any menus or anything. Fuji UK want £100 to fix it - not worth it, could get a new e900 for £130. But nervous now having read all the above. Any suggestions for this whiteout problem?

10:22 pm - Monday, January 1, 2007

#145 John

I recently bought 2 E550's for presents, unfortunatly both cameras froze after 4 flash photos.
I contacted Fuji and they told me that the normal batteries I was using were not powerful enough. These excellent cameras are power hungry. The minimum battery power should be 1700mAh.
I have just bought rechargable batteries with 2500mAh and taken 30 flash photos without the camera freezing.
I hope my comments will be of use to others.

7:08 pm - Thursday, January 4, 2007

#146 Roger

Re 144 and 145 - Unfortunately I am already using brand new 2500mAh rechargeables. Occasionally my LCD works still, but mostly when I switch on it is just white. Same batteries work fine in my wife's E550, so not them to blame.

7:52 pm - Thursday, January 4, 2007

#147 penny

OH MY GOD!!!!! After the proverbial zoom error on my A345, I tried the 'pulling out the lens' trick. I totally stuffed it. Just threw it in the garbage bin. C'est la vie. Can anyone (with no vested interest) recommend a good (reasonably priced) compact camera?

2:10 am - Wednesday, January 10, 2007

#148 steve marino

Oh Oh. I just bought a refurbished E-550 from ebay and NOW I see these posts. The seller says the camera had been refurbished by Fuji. Gee, I wonder why it had to go back to them in the first place? I am probably going to resell this thing as soon as it gets to me. The other cameras on my list were: Canon A540,620,630, 700 and 710 IS, Kodak DX7630, and the Sony DSC W7.I want a camera w an optical viewfinder, at least 3X zoom, price around $150 to $300, fast shutter and good low light performance. Any other recommendations?

7:48 pm - Monday, January 15, 2007

#149 Arketekchic

#148 -
I replaced my E550 with a SONY DSC-H2 and absolutely LOVE it!!! I haven't had any problems what so ever, it takes beautiful crystal clear pictures, AND has 12x zoom! It's usually about $350 but I happened to get mine at Best Buy on sale for $300, so you can find it in your price range if you watch for sales.

8:00 pm - Monday, January 15, 2007

#150 steve marino

Thanks for the recommendation on the Sony DCS H2 camera. Unfortunately, the EVF is a deal killer for me as I much prefer an optical finder. The Sony is certainly one of the odder looking cameras I've seen, and there is no way you could just slip it in your pocket and run around during the day, but the specs on it are truly great. Many thanks for the input. I will continue my endless web searching.

8:53 pm - Monday, January 15, 2007

#151 Annabanana

The remedy listed by Bobbomo just solved my "zoom error" problem, too. The trick is to pull the lens out even further than you think; you really will hear a distinct "click", then turn the camera off and on again.

6:56 am - Saturday, January 20, 2007

#152 juciefroot

In reply to #144, i've been searching for a solution for the exact same problem with the lcd being white all the time, makes the camera pretty impossible to use as you have to use the viewfinder and cant use any menus or settings other than auto. £100 seems a lot considering the price to purchase a new digital camera.

1:53 pm - Monday, January 22, 2007

#153 Gene

My E550 also has the low battery issue. With fresh batteries (I've tried several different types) I'm lucky to get 10 pictures before the thing dies.

It was a very disappointing discovery given that my last digital camera only changed batteries about once every four months of casual usage.

10:24 pm - Friday, January 26, 2007

#154 John

I just got a Samsung digital camera for Christmas, and my brother dropped it so now the lens won't fully extend and also the screen displays the dreaded "Zoom Error!" I've tried pulling the lens out but its jammed in so I can't get it out! Someone please HELP!

11:25 pm - Tuesday, February 20, 2007

#155 Hank

my E550 HAD been working just fine and now after about two years I get all these nasty gray lines and ripples in all my shots. I tried all types of exposures and lighting but still the same outcome in one degree or another. I thought I was at fault but after reading all these submissions I know "It aint me" Has anyone out there sent their camera back to Fuji for this problem ? What happened ?

4:18 am - Saturday, February 24, 2007

#156 ken mcgarvey

have problems with Sony DCRTRV 250E video camera, its been back to Sony Three times since October, in my umble opinion it has a soound fault which picks up the sound of the tape motor when recording. Sony state and I quote 'WARNING ! The noticed noise is normal (within specifications). Comparisons with other camcorders from same model were done.' Have had videos cameras over 30 years and not had such problem with recorded noise such as this, any onw else had same trouble. Please advise

6:05 pm - Thursday, March 15, 2007

#157 TomQ

This is a tech support site it has a large range of products I found this solution about the "Zoom Error message" and it help me because I guess I had some dirt problem.

Check it out, They have other solutions, try to search for other models of finepix

Here is the link of the solution that helped me:

11:08 am - Thursday, March 29, 2007

#158 David

Hi, I've had a Fuji Finepix F410 for about three and a half years and it has been a fine thing until yesterday. Suddenly it wouldn't focus on anything at all and all photos are blurry and very soft. For the past year or so it has been replaced by a Sony DSC-S90 but I like having the Fuji for back up. Anyone else had this problem or anyone got a sollution?

12:27 pm - Tuesday, April 10, 2007

#159 Hassan Junco

Ok i have this problem i need to do this school project i have a fuji a500 and i dont know how to set the time and date stamp can anyone help me???

7:01 am - Wednesday, April 11, 2007

#160 Todd Carlson

In reply to #158, we had this issue with our E550. It had to go back to the factory to re-calibrate the autofocus. Since then, we have had 2 years good use. Suggestion: When you send it off, send example photos from the F410 and your other camera of the same subject. Eliminates any argument about amount of light, etc.

11:20 pm - Monday, April 16, 2007

#161 Roger

Re 144 and 152: the white LCD problem. The problem was coming and going at random, nothing to do with batteries. Having nothing to lose, I tried someone else's solution for a different (lens) problem: I switched the E550 off and gave it a smart whack with the palm of my hand. It worked - LCD back in action at time of writing, but who knows for how long.

11:47 pm - Monday, April 16, 2007

#162 Hannah

So... This in response to Penny (post 147), who asked if there was anyone out here without a vested interest in a particular camera. If it weren't for the zoom error I still would have recommended the E550, however, this is not the case and the zoom error still persists.

I just purchased a Panasonic Lumix DMC-LX2. I absolutely love it and is pretty comparable (if not better) than the E550. I have to say it take a little getting used to and I am still learning the ins and outs, but all the research pointed towards this camera.

So far it has been fabulous. It comes with a rechargeable lithium battery (which takes about 2 hours to charge). It has 10.2 mega pixels, 4x optical zoom, 16:9 ratio, 4:3 ratio, and 3:2 ratio. There is no view finder, just a very large clear screen (which I have no problem with). It has many manual settings and even has a macro/micro focus setting (which is excellent). I have convinced three different people (who are looking for new cameras to purchase it... just based on letting them use it for a few pictures and letting them see the results). The lens is a leica lens, which is top of the line. It has video, with audio. Plus, the coolest feature that I haven't seen on other cameras is that you can actually view pictures by a calendar (zoom out in the view setting, and you can see what days you took pictures).

I purchased a 4gb SD picture card from panasonic, so I could take tons of pictures... the battery life has been fabulous (2-3 days of continuous shooting before having to recharge... and by that time period I mean well over 400 pictures and video too!). I have to say that it took me a while to get over the disappointment of losing the E550 (still haven't trashed it yet), but I wouldn't trade my lumix for anything. I have heard people complain about taking pictures at night, but I chalk that up to inexperience, because my night shots turn out great (as long as you have a steady hand or a tripod and use the correct setting or know how to use the manual setting).

To Mike (post 140)... I really wish it had worked, because the camera used to be great, but that just didn't cut it anymore. :o(

1:01 am - Tuesday, April 17, 2007

#163 Zoltan

Hi David!

Fuji Finepix F410 is a very good model, with some advanced features. Probably your camera's optics damaged. In this case it doesn't worth repairing. If you like this model buy another or I suggest to try F470. You can find many informations at Fuji F470

8:48 am - Saturday, April 21, 2007

#164 Jan Scrivens

I have a Fujifilm Digital Camera (FinePix F450) which was bought for me as a present in July 2005.
Up until yesterday it has worked perfectly and has provided excellent photo’s, but today for no apparent reason (no accidents, not too hot or cold etc), there is no image showing on the LCD screen. I had just successfully downloaded some pictures to my laptop and charged the camera, but next time I went to use it, there was no image.
Everything else seems fine.
The writing on the LCD comes on as usual.
The lens extends and retracts.
The viewfinder lamp is green.
The battery icon shows up as all white, not flashing, and stays on for 3 seconds.
I can turn the LCD screen off and on.
I have formatted it.
I have reset it.

Can you help please. I am currently touring Portugal, so cannot take it to a dealerto look at.

Thanks, Jan Scrivens

1:36 pm - Monday, April 23, 2007

#165 michelle

Oh, my E550, have loved it loved it loved it, have travelled the world for almost 2yrs with it with a couple of thousand fantastic pics.

BUT have also endured horrible moments with screen freezes and battery errors at the worst poss moments (posted a couple of other times above). I had it 'repaired' last year by Fuji while still under warranty but in the past few months it has started once again to have the same exact probs off and on (warranty is now expired). I'm lucky enough to live overseas, but that doesn't help when it comes to dealing with Fuji service...

But now a tiny 1 ft fall onto soft grass while turned on jammed the lens very slightly to one side and created the nasty zoom error... I tried to gently rock it back into alignment and then tried the pull-out-the-lens trick and only succeeded in somehow unscrewing and pulling off the main silver lens ring nearest the body - ooops...

I can't seem to find a way to put it back on/click it in so unless anyone here has any advice, I think I'm finally giving up on this ALMOST PERFECT little camera and will just string it up from a light fixture to make a mobile out of it (or use it as a pinata??).

AAAGHHHH, damn you, Fuji for teasing us!!!!

I've just read thru this entire site of posts from you all, and with this much evidence in conjunction with my own experiences (and those of my sis, who also has one), I will never, ever buy another Fuji camera, and will continue to have no problems whatsoever spreading the word to others who are looking to buy.

12:23 am - Wednesday, May 2, 2007

#166 Jim

Hi I found a new post when I was searching for it in google. They have step by step information and photos.

Zoom error solution

Good luck

12:47 pm - Wednesday, May 2, 2007

#167 artur

battery prblem

in my case it was faulty memory card
it caused battery to die very quickly

bought new h-type and everything's fine now

hope it will help someone

9:44 pm - Monday, May 7, 2007

#168 jon


If anybody gets the "zoom error" message when the camera turns on and theres no sign of life from the zoom motors this method will result in a fully working camera though it is a bit drastic:

(If locked in fully shut position so that you can't get a grip on it)

Remove Batteries first.

1.)Take 2 very small, strong, flat screwdrivers and prize the metal ring off the lens (Bit with 'Fujinon Zoom Lens 3x Optical Zoom f=5.7-17.1mm'). This is just glued on and will come off after much pushing and shoving. Be careful not to scratch the lens.

2.)Unscrew the 2 phillips head black screws underneath. This releases the top portion of the lens.Remove this.

3.)You will now have enough space to lever against, using the 2 screwdrivers to pull/lever the lens holder/zoom out (against the electric motor which will make some noise). This takes quite a bit of pulling and is best done bit by bit. Extend it all the way out.

4.)Fit fully charged batteries.

5.)Turn on. Camera will retract lens, fixing the zoom problem (hopefully)

6.)Turn on/off a few times to check it works. Zoom error msg should now be gone and lens will move in and out effectively.


NB: If its still in warranty dont try this! This was a last ditch attempt to save this camera as its a couple of years old and the cost for fuji to fix it wouldve been more than the camera.

9:35 pm - Saturday, May 12, 2007

#169 Audrey

After three years of fairly good service, the A310 has developed a FOCUS ERROR. Does anyone have any wacky solutions for that? It's obviously way past warranty, but frankly, any solution to save it would be worth it. Sentimental value and that.

I weathered the Zoom Error, LCD and battery problems fairly well, but am stumped by the Focus Error. This appears to be the thing that will kill the camera.

HOW I FIXED BATTERY-GOBBLING: The Setup Menu offers a function called "Deep Discharge." This removes all juice from your batteries. Completely discharge the batteries already in your camera. Buy some new rechargeable NiMH camera batteries, wincing at the price; charge them FULLY before use. I thought the camera was dead until I tried this, and it provided another year of service. It might not sound like much, but still, it's a year of family snapshots and travel.

ZOOM ERROR: Err... I hit it. Also, turning the camera on and off rapidly - essentially confusing the lens shutter thing - might have played a part. In my case, the problem appeared to be a physical one where the zoom lens itself was actively stuck.

So what should I do about the focus error? Apparently several dozen people in India have posted about it as well.

4:43 pm - Thursday, May 17, 2007

#170 Audrey

Ho-HO! FOCUS ERROR FIXED. For how long, we do not know.

I just wandered off with my camera, took out a pair of jewelry pliers, and decided to find the source of the faint mechanical whirring that came up during the camera's warming-up phase when you turn it on. This noise started with the focus error, so I thought they might be related.

I turned on the camera to extend the lens, and then sneakily took out the batteries, freezing it in place.

I took hold of the top tier of the zoom lens and - I do not recommend this unless you are beyond all hope - twisted it gently back and forth. I heard two dreadful sort of clicky noises. I replaced the batteries, turned the camera on, and took a picture of my mother.

It is depressing to think that the people at Fuji are probably using the Frustrated Eighteen-Year-Old method to fix the camera, too.

4:53 pm - Thursday, May 17, 2007

#171 CHRIS

;) absolutely brilliant review, even though it is quite old, i was buying this product second hand and this review really helped me buy.


11:57 am - Sunday, June 3, 2007

#172 Ian

Ok so I've had my e550 for nearly 2 years, bought for £150. Within 1 month I got the zoom error. I was travelling in the back and beyond in zimbabwe, having to resort to buying a rubbish blackmarket 35mm (£25) plus film (at £9 a roll of 24!).

Got home, wrote to customer services, with invoices for expenses. Also cost £6 just to send the camera. Nothing.

Contacted repairs directly, sent off and returned within about 3 weeks. I was happy with that. But 1 week later it froze again. Missed all my christmas shooting opportunities. Sent off again after they refused to replace, saying it had to break down 3 times first!

Camera returned, and now the battery problem after the warranty expired! Before (when it worked) I would get hundreds of photos on 6m mode before a charge, now 4-5! Oddly it will take video also for only about 3 minutes. But I don't know what's wrong. Because I can turn it on and off and it will sometimes work for a few more picture, or just turn off when the shutter is pressed. sometimes I can take another couple of minutes of video, then it freezes and shuts down.

I'm going to try repairs again, but don't hold my breath. As other have said, even if it works I will just not trust it to work, and it will consigned to ebay photos.

Others have mentioned that the battery problem is in fact a memory card problem, anybody else tried to replace the memory card to fix this. Does it work? I don't want to shell out more money than I have to.

12:27 pm - Saturday, June 23, 2007

#173 Katie

The zoom on my A500 recently became stuck, just like many of the others. After trying new batteries, turning the camera on and off numerous times, and pushing and wiggling the lens, I finally got it to work by just hitting the lens- I didn't need to hit it that hard, just a tap (okay, maybe a little harder than just a tap).

4:07 am - Saturday, June 30, 2007

#174 Amadio Payne

I bought a fuji finepix a-345 and I was searching the web for a solution to an error message ( Zoom Error ) Now after reading looks like Im on my own with a remedy. I was at best buy today, before I searched the web today and almost bought another fuji, Im glad I found this site and read the review . ( FUJI YOU BASTARDS ) .. LOL Thats all I have to say .

1:10 am - Monday, July 2, 2007

#175 amadio Payne

Hey Katie I just read your blog after submitting mine.. You mentioned hitting the zoom lense and as ironic as that sounds .. I did it to my a-345 and it worked thanks for the advice girl you rock , !!!

1:14 am - Monday, July 2, 2007

#176 Steve

E550 "zoom error" broke and replaced under warranty. 2 years later with little camera use,"zoom error". Fuji needs to clean up their act. This is a common problem, not an abuse problem. The gearbox is probably locking up (after searching web listings). I WILL NEVER BUY ANY PRODUCT FROM FUJIFILM AGAIN-NOT EVEN THEIR FILM UNTIL THEY OWN UP TO THIS PROBLEM. There ought to be a law...

8:49 pm - Monday, July 2, 2007

#177 Fiona

I have had my FUJIFILM Finepix Z1 for a little over a year. Now have the ZOOM ERROR message and the helpful guys at Fujifilm said it's £99 flat rate to send it in. But I could part exchange it!!! W@ankers!

11:08 am - Thursday, July 26, 2007

#178 Trev Newsome

I have an F460, whicj has been great til now. Pix look really overexposed with thick horizontal white lines through them. Fuji will charge £100 to repair or allow £45 against another. Help???

6:17 pm - Thursday, July 26, 2007

#179 Debi

Just another bad E550 -- after 2+ good years, white lines/venetian blinds have appeared. From what I have read (thanks to you and others online) it appears to be the CCD and a fatal problem. Ready for any other suggestions, since we leave on safari in 96 hours!! Murphy's law! Someone mentioned the Canon A620??

5:46 pm - Monday, July 30, 2007

#180 Hannah

I purchased the Panasonic LX2 after some extensive research. I have been using it now for about 4 months and I absolutley love it, the pictures come out fabulous and it has a lot of the same features as the E550. After I purchased the LX2 it was rated as a top camera by consumer reports magazine.

6:12 pm - Monday, July 30, 2007

#181 David

Hi all, I recently bought a Finepix S9500 off my friend, i had been using the usb to get photos off it. i noticed that each time i used the usb cable, the port would get a little more loose, until it came off completly and fell inside the body. The camera will no longer turn on. Fuji want £99, i assumed that would cover the repair but from reading this page it seems its only an estimate and could be alot more? considering i only paid £200 for it, i dont want to be spending more than half that to get it fixed! has anyone else had a dodgy usb port on their cams? is it worth sending it to Fuji?

3:30 pm - Monday, August 13, 2007

#182 maggie

My A345 fell to "zoom error"after 18mths fuji replaced lens unit under warranty and asked for additional payment to renew accidental damage secton, despite no accidents! having read reviews I expected this, seems to me Fuji are mis-selling extended warranties, as they only cover one claim regardless of cause.Needless to say I got no response from Fuji when I queried the 'accident'.

2:40 pm - Wednesday, August 15, 2007

#183 bob

Fuji A345 - I've had all the problems mentioned above plus the LCD screen has cracked on the inside - no external damage whatsoever - and is now unusable. It still takes pictures but for how long? And I thought Fuji was a reputable make!

11:07 pm - Tuesday, August 21, 2007

#184 Donna

Oh, goodness. I'm back again. But with a different problem this time.

Darn E550...I had the white lines problem about a year ago. Sent it to Fuji and they fixed it for free, although it took them 2 tries.

Now there's have a dark blotch in every one of my photos. It's more noticable on large, light colored areas, like the sky, or a wall. I've cleaned the lens QUITE thoroughly...there's just nothing there. It suddenly appeared a few days ago, which is suspiciously close to a year since I got it fixed for the other problem.

It's annoying...a year after I bought it the white lines problem popped up, now a year after getting that fixed I have a new problem. Detecting an unfortunate pattern... :(

Does anyone know what could be causing this problem (like what part is faulty) and if it would be something they replaced the first time? Thanks!

4:54 pm - Thursday, August 30, 2007

#185 Don

Donna, see this:


8:36 pm - Friday, August 31, 2007

#186 Donna

Don, thank you so much! That link is very helpful. I lightly flicked my camera like it suggested, and the spots moved! It must be dust behind the lens...which is fine, since the lens is removable, and I can probably clean it myself :)

Thank you!!!

5:06 am - Saturday, September 1, 2007

#187 Donna

Actually, I was a bit mistaken. I can attach lenses to the camera but can't take out the original. Whoops. I guess I'll send it back to Fuji...shaking it and vaccuuming it aren't helping the few dots left :( At least I know what's wrong with it now, though.

4:33 pm - Saturday, September 1, 2007

#188 sam

what's the problem????
when I took some photo I noticed there were several concetrics strips in the photo. Could you help me please?

8:32 pm - Monday, September 3, 2007


I have a Fujipix E550 and when I download my pictures I usually go to "MY Computer" and click on the camera then it bring up a box to download pictures which goes straight to "My pictures" Now it will not bring up that box it will go to DCIM the Fuji 100 then to icons instead of pictures and when I click on the icon it says that my computer does not support that file RAF. What happened? I used to download them just fine.

Thanks Denise

12:58 am - Tuesday, September 11, 2007

#190 dian

fuhi finepix 550. all of a sudden I am starting to get the white lines in my picture. I tried formatting the card and using another card but lines still appear. I read someone else had this problem. anyone know what is causing this and how was it resolved.
thanks dian

11:13 pm - Saturday, September 15, 2007

#191 Donna


I had the same problem. I had to send it back to Fuji to repair it. It's a common problem in the e550, unforunately. Hopefully your camera is still under warranty. Even if it's not, I would fight them to get it fixed for free. It's a common problem, and it's completely their fault.

Good luck!

3:13 am - Sunday, September 16, 2007

#192 dian

thanks donna. I will give it my best shot but from what I am reading fuji does not see it as there fault.plus they seem to keep camera forever and return it with other problems. fingers crossed.

3:24 am - Sunday, September 16, 2007

#193 Aimee

My Fujifilm .. Finepix F610 says i have a zoom error. Is the camera broke all together or is this just a simple click of a button then fixed???

please get back to me


11:51 pm - Monday, September 17, 2007

#194 Donna

Well this is a rather interesting update to my personal Fuji saga!

I brought my e550 back to Edison, NJ (the only place in the US where they repair digital cameras...luckily for me it's only a 40 minute drive!) and gave them a SERIOUS piece of my mind about the spot problem.

There was actually a woman in front of me with ANOTHER e550! I couldn't have asked for a better setup :)

Anyway, they called today and said that they are going to replace my camera with a newer model, a refurbished e900, for free, and that I should have it within the week.

Turns out it wasn't dust...the CCD was degrading, and it was probably only a metter of time before I got the zoom error as well. Since they don't make the lenses or CCDs for this model anymore, I guess they just decided upgrading was their only option. I'm all for that!

So, if you are fed up with the problems with your e550 and are fortunate enough to live near Edison, I suggest making the trip. It's worth it :)

8:53 pm - Thursday, September 20, 2007

#195 Donna

Oh, and the e900 is coming with its own 6 month warranty :) It's a pretty sweet deal in my opinion!

8:54 pm - Thursday, September 20, 2007

#196 Harry

Hi all have a 2 year old S7000 that has just started acting up, it has a zoom error of sorts. For those of you familiar with this model you'll recall the zoom in/out silver toggle, when depressed it will either zoom or invoke the spot metering function or both. Oddly, the manual zoom ring on the lens still works fine. It just seems to be that toggle that is affected, anyone else had this? FYI no 'zoom error' message has been displayed.

7:26 am - Tuesday, October 2, 2007

#197 Donna

Well I got the replacement e900...not impressed so far. The pictures all seem...well, not blurry, but not nearly as sharp as my poor e550. I still have to play with the settings, I suppose, but this is supposed to be 2 more megapixels. I can't understand why the quality is LOWER.

Moral of the story: I've decided. I don't care how great the price is for the picture quality. I'm never buying a Fuji camera again.

8:23 am - Tuesday, October 2, 2007

#198 kaimonster

i have a F440, the lens is stuck, it will not take any pictures, and the the message that comes with this lovely problem with the power on is "focus error". it will not retract with the power off, i've tried taking the battery out, pulling and twisting the lens, and aside from taking it apart and sending it in for $$ repairs, anyone know another solution?

10:09 pm - Tuesday, October 9, 2007

#199 Henry

My wife and I owned an E550 now for three years. about a year ago I noticed it kept shutting down when taking a couple of pictures. We thought it was just batteries so we kept putting new ones in and it seemed to keep the camera going. But we were putting in several sets of batteries to take about 40 pictures. We finally put it away and have been using an old HP315 that I had put away. We took out the Fuji to get it ready for my son's graduation from Military School and after putting in about ten sets of brand new batteries we can't get the camera to take one single picture. When I press the button to take the picture it makes the click sound then shuts itself off. When I try to restart it the lens pulls out then it shuts down with the lens out. I looked in the manual but did not find this problem addressed. I also found my receipt which reminded me that I paid close to $400 for it. Not a cheap camera as far as price is concerned.

2:41 am - Sunday, October 28, 2007

#200 bonnie

Horizontal lines...white out...I'm reading it alot..Is there anything in the controls (can't find my instruction book)or is this strictly a send-it-in situation. I'm probably out of warranty and the local store where I bought it may not remember me. best suggestions................?

2:23 am - Sunday, November 25, 2007