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LEXAR CUSTOMER ADVISORY

JUNE 1, 2005

To: Canon EOS-1Ds Mark II, EOS-1D Mark II, EOS 20D, and EOS Digital Rebel XT / EOS 350D Digital / EOS Kiss Digital N camera customers using Lexar memory cards.

Update: On June 3, Lexar will release a firmware update for its Professional 80x CompactFlash customers who experience a problem with the Canon cameras listed. Issues experienced with other cards are expected to be addressed by Canon through its firmware release.

Action: To request the firmware update, click on the Return Materials Authorization (RMA) link below. Upon completing the RMA form, a RMA number will be issued. Alternatively, please call the Professional Support line at (510) 413-1233 to be issued a RMA number. (NOTE: Replacement cards cannot be processed without a RMA number). Follow the instructions to send the completed RMA form along with the Lexar product to the nearest Lexar office where the card will be exchanged for a card with the updated firmware. It is not possible to install the updated firmware.

The firmware update applies to the following memory cards:

  * Lexar Professional 80x-speed CompactFlash 512MB (last 4 digits of card edge stamp is A4B6 or 9171)
  * Lexar Professional 80x-speed CompactFlash 1GB (last 4 digits of card edge stamp is A4B6 or 9171)
  * Lexar Professional 80x-speed CompactFlash 2GB (last 4 digits of card edge stamp is A4B6 or 9171)
  * Lexar Professional 80x-speed CompactFlash 4GB (last 4 digits of card edge stamp is A4B6 or 9171)

For the latest information on Canon EOS-1Ds Mark II, EOS-1D Mark II, EOS 20D, and EOS Digital Rebel XT / EOS 350D Digital / EOS Kiss Digital N cameras, please see Canon’s website.