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Nikon USA has issued a Service Advisory notice for the following Coolpix cameras: 3100, 3500, 4500, 5000, 5400, 5700 and SQ. The symptoms include images with a strong color tint, images that are totally black and/or images with visible defects. Nikon USA will fix your camera free of charge.

Nikon Service Advisory

It has come to our attention that in a limited number of COOLPIX 3100, 3500, 4500, 5000, 5400, 5700 and SQ digital cameras, an electronic component may, in some instances, fail affecting your camera’s performance and/or operability.

While only a limited number of COOLPIX 3100, 3500, 4500, 5000, 5400, 5700 and SQ digital cameras are affected by this advisory, if your camera presents symptoms that can include (1) images with a strong color tint, (2) images that are totally black and/or (3) images with visible defects, Nikon will, upon confirmation that the problem is associated to this Service Advisory, service your camera free of charge.

To obtain complimentary service for cameras affected by this advisory, please click the link below to download and print the Service Return Form. The Service Return Form provides detailed return instructions.

The Frequently Asked Questions button at the bottom of this page offers more information about this advisory and, should you have more questions, also provides information about how to contact Nikon.

We apologize for any inconvenience you may experience.

http://www.nikonusa.com/email_images/nikonusa/service_advisory/coolpix.html

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