Nikon Issues Service Advisory to L25 Owners

January 27, 2014 | Zoltan Arva-Toth | Digital Compact Cameras | 0 Comments |
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Nikon has posted a service advisory to owners of its Coolpix L25 digital compact camera. "It has recently become clear that in some very rare cases, if the camera is subjected to a strong shock such as being dropped or struck, heat may be generated from inside the camera and the top cover of the Nikon Coolpix L25 may become deformed and a small gap may be visible near the shutter-release button," the company says. "There is no danger of fire." Nikon will be offering a free inspection and modification service to prevent the possibility of this problem from occurring. Click through / scroll down for the detailed, illustrated service advisory.

Nikon Press Release

COOLPIX L25 Service Advisory

It has recently become clear that in some very rare cases, if the camera is subjected to a strong shock such as being dropped or struck, heat may be generated from inside the camera and the top cover of the Nikon COOLPIX L25 may become deformed and a small gap may be visible near the shutter-release button. This may occur regardless of whether the camera is turned on or off. There is no danger of fire.

Area where the camera may be deformed and/or a small gap may appear after a strong shock is shown below.

What to do if your camera is subjected to a strong shock
If your camera has received a strong shock, remove the batteries immediately to prevent further problems. It is possible batteries may become hot, handle them with caution.

Free inspection / modification service
In order to ensure users' peace of mind, we will be offering a free inspection and modification service to prevent the possibility of this problem from occurring. Please contact Nikon customer support for further advice or return your product to a Nikon Service Centre with free shipping using the Repair-Service menu.

How to identify products that have already been inspected / modified
Products that have already been inspected and/or modified have a white identifying mark on the tripod socket on the bottom of the camera. The free inspection / modification service is not necessary or offered for products with the white mark.

Identifying mark for products already checked / modified is shown below.

We sincerely apologize for any inconvenience this matter may cause you.



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