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Following on from Canon, Nikon and Fujifilm last week, Sony have now issued a notice to its customers about a potential problem with the CCD sensor used in many of its products.

Sony UK - Important Notice for Customers

Notice to Owners of Sony Digital Still Camera, Camcorder, PDA CLIÉ and Professional Camcorders & Cameras

October 3, 2005

Thank you for your support and patronage of Sony Digital Still Cameras.

It has recently come to our attention that a limited number of Sony Digital Still Cameras that incorporate an image sensor device, CCD Chip, manufactured from October 2002 through March 2004 may exhibit the following condition:

When the Digital Still Camera is used in camera mode, the LCD panel and/or electronic viewfinder will show either a distorted image or no image.

We have determined that this condition only occurs to a limited number of units.

In its effort to ensure customer satisfaction, Sony has elected to offer a free repair to the owners of applicable Digital Still Cameras if the image sensor device, CCD chip, causes one of the above-mentioned conditions. Accordingly, customers who have a Sony Digital Still Camera as outlined below and if said Sony Digital Still Camera exhibits the above-mentioned condition caused by the image sensor device, CCD chip, may contact the special call center set forth below for free repair:

DSC-F717
DSC-P10
DSC-P12
DSC-P2
DSC-P31
DSC-P32
DSC-P51
DSC-P52
DSC-P7
DSC-P71
DSC-P72
DSC-P8
DSC-P92
DSC-U10
DSC-U20
DSC-U30
DSC-U60
DSC-V1
MVC-CD400
MVC-CD500
MVC-FD200

Please Call
UK - 08705 143480
Eire - 01 4131730

We apologise for any inconvenience caused and we thank you for your understanding of this situation.

Sincerely,
Sony