Nikon Coolpix L810 Review

3.5
August 7, 2012 | Matt Grayson |

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#1 JS

What’s going on in Nikon land?

5:23 pm - Tuesday, August 7, 2012

#2 Joe Prete

What’s going on? They’re probably negotiating with Sony to try to get some of those one inch sensors! Now that they know what goes wrong, they’re working on building one without the bugs. It’s easy to pick out someone else’s mistakes and second editions are always better than first.

7:24 pm - Tuesday, August 7, 2012

#3 coastcontact

Very impressive.  I like your dubbed in music.  I am just an amateur so maybe I am not a good judge but what more can you want from a camera?
Nikon’s marketing effort seems to focus on two ideas wither keep the sales price low or pile on the megapixels.  This seems to be a compromise at the expense image quality and no control.

I continue to wonder how this Nikon became so successful.

9:32 pm - Thursday, August 9, 2012

#4 didit

Is this good on taking macro shots ?

9:15 am - Monday, August 13, 2012

#5 Sachin

Hey guys,
I am planning to get this one next week. Just curious to know, is Nikon coming up with a update of this one?. Don’t wanna repent for impatience.

9:22 pm - Sunday, September 30, 2012

#6 Joe Prete

Sachin,
I don’t think there will be any update to this camera, more likely, the next version will come out when this model is replaced. There’s not much interest here. This camera is kinda like a scaled down version of the P510, and when you buy it that’s going to be what you think about. Spend a couple hundred on this, and have a paper weight when you’re done, with no trade in value at all, or go for a few more bucks and buy the P510 that everyone will know and want!  OR,

As much as I like Nikon, (and I shoot NIKON too!) in this price range, I would recommend that you look at the GE or Fujifilm brands. In fact, if you go to HSN.COM and take a look at the Fujifilm store, you will find that you can get something more for your money, and you can get a payment option too, Like over two, three or four months. (yes it is the TV shopping network but you will be satisfied or you can get your money back!) You will also get a brand new model that just came out, with newer technology. In a less expensive model like you are looking at,

And at the very least, you will learn a bit more about cameras. Other than that, there are also some new Samsung Cameras just coming out. With the newer technology, some really nice cameras have come out, and they cost less too. Take a look at what I suggested and write back, I will look for your post, and try to help you to decide. So take a look, I’ll be here. ... Joe Prete

12:39 am - Monday, October 1, 2012

#7 Joe Prete

Sachin,
Just take a look at this model, and you tell me. Model 166-793 at HSN.COM it’s a Fujifilm comparable to the L810. I just think that in this price range, Nikon is not nearly as competitive. Maybe higher, or lower, but not in this price range. You can always see if the links here, can match the price!
... Joe Prete

1:17 am - Monday, October 1, 2012

#8 sheena

I am looking for a camera with “aa” batteries, big zoom (African animals)and viewfinder, old eyes aren’t kind with the dark screens, and anti-shake. My brother recommends Fuji as that is what he uses and now having read about the 166-793 recommended I think I have found what I have been looking for. Thank you.

6:34 am - Monday, October 1, 2012

#9 Joe Prete

Sheena,
I’m glad that helped you, if you have any other questions, just write back and someone here will reply to you quickly. There are also “Forums” if you mouse over “community” up above, on the right side, forums will light up, just follow that into the area you need. That is for “real time” replies or conversations.
Good Luck. ... Joe Prete

9:19 am - Monday, October 1, 2012

#10 Barbie

How long do the AA batteries typically last before you have to recharge them?  I’m am interested in this camera, but am leery of buying one that doesn’t have a lithium battery.

5:53 pm - Monday, October 1, 2012

#11 coastcontact

AA battery life is an issue.  It seems that the benefit of easy access to the batteries is off set by their usable life.  My wife’s Canon PowerShot A560 takes two batteries.  On our recent trip to London and Pairs she easily burned through six pairs.

6:41 pm - Monday, October 1, 2012

#12 Joe Prete

Depends on the camera, and how you use it. A lot of “searching” with the focus uses more juice. Also, the flash needs to be considered. I use a Fujfilm HS20EXR W/4 AA’s I get between 250-300 shots. With rechargeable AA’s I get, about 200 shots. With my Panasonic DMC FZ100, it uses a LI-oN that recharges over night, but it can run for 2 days of shooting or about 650 shots.

The AA’s have the advantage of being bought anywhere, but a Li oN Battery, you will get more shots, but when it runs out, it could be several hours to charge. They both have their advantages.

You may not remember, but years ago, a roll of 36 pictures cost was about $5.00, Processing between $12.00-$15.00 of course, that’s when you see how many images were useable. I shot slides, so processing was about $7.00 (This is all US money)

So you see, to me, batteries were not a big issue, but what concerns me is, being able to put in fresh batteries when you need them. With AA’s you can use rechargeable, just have a couple of sets. If it’s a specific rechargeable, buy an extra so you always have one ready.  I wouldn’t let a battery type decide what camera to use, there are options either way.

9:20 pm - Monday, October 1, 2012

#13 Joe Prete

The L810 just had an $80.00 price drop at NIKONUSA.com

9:41 pm - Monday, October 1, 2012

#14 Pratik

Am confused between this and fujifilm s2980.

This camera would be primarily be used for family occasions, hence a bridge camera.

6:29 am - Tuesday, October 2, 2012

#15 Kamalika

I have bought Nikon L810 very recently.
Can anyone guide me how to get picture keeping the focusing object sharp & surrounding blur.Is it possible with Nikon L810?

8:45 am - Wednesday, October 3, 2012

#16 Joe Prete

Kamalika,
I’m sorry, but I don’t know of anyone doing reviews on this low priced compact Bridge camera. I have suggested that people look at a similar looking, but much more precision P510 I really don’t think that this camera will be in the “current” list of products for very long. See the comments above yours.

Maybe you should contact Nikon tech support asap to determine the quality of photographs that this camera is capable of. Sorry that I couldn’t be more help. I am usually asked for advise on a little higher quality camera than this model. I believe that the current drop in price is a good indicator that it will be replaced.

10:50 pm - Wednesday, October 3, 2012

#17 Anand

Hi,

At this same price range, can anyone suggest me any other nikon or cannon camera with such megapixel and optical zoom. Base minimum Megapixel would be 14 and optical zoom of 22x.

Your inputs would indeed be very helpful

10:01 am - Monday, October 8, 2012

#18 Joe Prete

Anand,
I f they did that, who would buy the better, more expensive cameras? Like I tell everyone, on this same site, all the information on these reviewed cameras is printed here. If you read through it, then have a question, write in with it and we’ll try to help you. Try to imagine retyping this same thing over and over, really, it’s all here, just read! Write me when you get there and then I can help you, ... Joe Prete

5:33 pm - Monday, October 8, 2012

#19 Joe Prete

Just so you know, my son asked me if he could submit the questions on his homework, to get other people to do the research for him! Actually, it is the same thing, I don’t mind helping, but People, please do your homework first, then if you have questions I’d be glad to help you. Fair enough? When you’re ready, I’ll still be here. Thank You,
Joe Prete

6:58 pm - Monday, October 8, 2012

#20 Richard A. (Dick) Kennedy

Joe, been using a Sony WX 50 16 mp for its pocket-size.
Takes acceptable shots. Even soccer action.

Would the much larger Nikon L810 greatly improve
picture quality.  I sometimes enlarge my best
shots to 13"x19”

3:38 pm - Tuesday, October 9, 2012

#21 basu

Hey Joe..

I am confused between L810 and P510, will it be worth buying L810 in $250 or buying P510 in $400(current prices market prices in India in USD)??
I am little hesitant buying L810 for its AA battery and having doubt in buying P510 for its price range.

Please guide me asap.

6:15 am - Saturday, October 13, 2012

#22 Joe Prete

TO:Basu,
I would go the extra money and buy the P510 With it’s Zoom to 1000MM, I have not heard one complaint about the P510

The similar looking stripped down L810 is dropping below $200.00 US but the P510 is still a hot seller for $429.00 US
Although they look similar, they are very different cameras

If you can’t afford the extra money for the P510, just tell me and I’ll try to help you find an alternative. Something that competes with the P510, but cost less. A few models come to mind. If that’s the case, just post here and I’ll start a search for you.
... Joe Prete P.S.:I will make it a priority, so yes it will be ASAP

8:18 am - Saturday, October 13, 2012

#23 Basu

Thanks Joe..never thought u will reply so quickly.

Yeah, i am a little hesitant in buying P510, $150 difference in price, could you help me out..
I love the features P510 has..but not the price. Do I have any alternatives in that $250 price range.

10:11 am - Saturday, October 13, 2012

#24 Joe Prete

Basu,
Yes, I’ll see what I can come up with later on today, (it’s Saturday 10-13-12 6:30 AM) I will write back within a day. ... Joe Prete

11:29 am - Saturday, October 13, 2012

#25 Karen

Hi Thank you for the editorial I have learnt a lot. I am finding if I take 2 pictures exactly same one seems to have poor lighting? As you say the image you see one the screen is fantastic also on my laptop Then I get them printed and the background is grey or purple I dont understand. I have had mine for 3 months now and I have paid out for prints only to have to reshoot. The 3d wont work at all as it always says failed to take second shot yet I keep pressing. I have tested and tested and I have come to the conclusion mine is faulty but reading what you have put I am now concerned its the norm so Nikon may not exchange or refund me. Can I have your views. Many Thanks   Karen   :)

4:39 pm - Saturday, October 13, 2012

#26 Basu

Hey Joe..

I am still waiting for your reply..do i have any alternatives of Nikon P510, i dont wanna buy L810 too. So please suggest me which camera i should buy.
For p510, it is exceeding my budget..
please reply asap.

Basu

4:05 am - Monday, October 15, 2012

#27 Joe Prete

Basu,
Sorry, it was held by the moderator for some reason. Anyhow, I got a chance to use the L810 yesterday at a camera shop,

The Verdict: Don’t waste your time on the L810 I don’t know how Nikon can put their name on it.

On the other hand The P510 is getting all excellent ratings all around. It’s selling in the US for $396.95 at J&R http://www.jr.com

If you can get it in India for a competitive price to that, I would buy it. You would need to spend at least $100.00 More to get a competitive camera. I don’t know the exchange rate so I leave that up to you. B/t/w it comes all Black or Red with a black handle. I’m sorry, I should have checked to make sure it printed
Good Luck,
... Joe Prete

5:42 am - Monday, October 15, 2012

#28 Joe Prete

Karen,
I just reviewed this camera for someone else and it does not seem like Nikon Quality, however what you describe sounds like

1) An error in the Printing. Check the same shots at another printer if you still have them on the card. Use a Lab or a Kiosk printer and do everything the same, but at a different place. If they showed ok on the LCD and the computer screen they should all be print ok too.

2) A Lack of understanding using the camera. If you have a basic guide, read it again and also have the CD full manual printed by a printer (it will use up your ink) print only the manual in your language. Read enough to cover auto mode, normal lighting, a plain scene. Try the printer again for the photos.

3) Go to the Nikon site NIKONUSA.COM and search for your camera and start to troubleshoot the problem. Known issues will be printed already. You can enter your issue and they will reply.
If this doesn’t work for you, you will have to call tech support. 

4) When you call tech support, if you didn’t register the camera before, you’ll have to do it now. After that they’ll try to help you to see what the problem is. If that doesn’t work, you need to get a RA (RETURN AUTHORIZATION NUMBER) and instructions where to send it so they can check it.

If it got wet, they will void the warranty.

If you had asked, I would have never recommended this model camera. It’s not a good example of Nikon Quality.

Please write back here and keep us updated. Find your receipt. you will need it. Please give me an idea where you live and where you bought it. I will check LATER on Monday 10-15-12 to see what is going on. I am in New York, it’s 1:30 AM here.
Good Luck and don’t forget to let me know what’s going on
... Joe Prete

6:38 am - Monday, October 15, 2012

#29 Joe Prete

Basu,
If you read the post from Karen, you’ll see why it’s worth it to go for the extra money. Rather than spending half, and winding up in a similar situation. Karen, I’m sorry to use your problem for advice, but if you had asked first I would have steered you away from it. I will help you through it okay.

Basu, I went through many cameras, but the good ones are holding their price, and $400.00 is a good price. I hope you can get it there, and it has a warranty & accessories for your area.

... Joe Prete

6:54 am - Monday, October 15, 2012

#30 Basu

Hey Joe..

Thanks a lot for your advice, I will go for P510. Yes, i read the post from Karen, but you know sometimes it is heard to believe that Nikon could make such a product.

I will buy P510 later in this week, surely let you know once i get it. Thanks for every thing once again.

Basu

3:09 pm - Monday, October 15, 2012

#31 Joe Prete

Basu,
At the rate that the companies are pumping out cameras, they’re bound to have a fluke now and then. That goes for all of them too.For the most part, Nikon, Canon, Sony, Panasonic, Olympus, Fuji,and so many more, have very high quality control. But a few do come out that it’s just better to stay away from. I have over Fifty Thousand worth of Camera gear, most of it is Nikon, but I could fill a box with ones I wish I never bought. And I do a lot of research too.

Of the Canon Powershot line, a span of about ten years, the first one that I’m satisfied with is the G1 X. To me, it was still worth it but many people have one bad experience and they ban the whole brand. That’s what these sites are for. And to be extra careful, you might want to have two or three sites that you trust.

This L810 was an inexpensive camera, I’m not sure why we even reviewed it. Many of my filters cost more than this camera. It does look like a good camera, but that’s where it ends.

Think about it, Windows ME, a waste, Vista, a waste. So far 98SE,
XP PRO and Windows 7 are okay, but let’s see how Windows 8 is
It nay not install over 7 too good, that’s why computers are at the lowest prices we’ve ever seen. I would buy one now, but not to install Windows 8 over it. Buy an OS very carefully right now.
... Joe Prete

4:46 pm - Monday, October 15, 2012

#32 Karen

Hi Thank you very much for the replies. I am in Liverpool and I bought it off Amazon. I have still got the receipt. I did go to various printers and they were different but all still no good on this last shoot. I am sorry I bought it now I did read some reviews but not yours unfortunately. I have tried lots and lots of test shots and without moving an inch or the object or person at all and the pictures are definitely different from one to the other. I will not get chance to do anything until Friday as I am working but I will ring Nikon then and let you know the outcome. Thanks again Karen     :)

10:13 pm - Monday, October 15, 2012

#33 Karen

Hi I have just clicked into remove me from receiving anymore blogs in error. I have reticked the boxes below so I hope will still receive them   Karen

10:31 pm - Monday, October 15, 2012

#34 Karen

Hi I have replied but I cant seem to see it on here? Thanks Karen

10:38 pm - Monday, October 15, 2012

#35 Joe Prete

Hi Karen,
There are problems with the messaging system from time to time, but it’s usually fixed pretty fast. You normally will have to wait from two minutes, to two hours for your posts to show up because they are moderated before they can be read.

I’ve been thinking about your situation, first have you used a different (NEW) Formatted Memory card? If not, can you give that a try? Yes, format even a new card, in the camera it will be used

I also downloaded a PDF of your owners manual (full version) in an effort to see how to reset the camera to the original specs.

It seems that the reset is on page 65 of the Reference Manual CD which comes with the camera. After that, you will have to reset date & time and anything else that you’ve done the first time. 
This is only available with the camera, so I can’t explain it to you

So when you have the time, can you please try these two things, but try changing the SDHC card first.

One other thing to keep in mind, just by entering the information here, it will show up on google, so we can see if others have the same problem. The camera is not that old, so a Firmware update is very possible. It happens to many cameras and is an easy fix.

Please write in after you’ve done this, and please tell me when this started happening, and if anything unusual happened just before this issue (lend it to someone?).  If this doesn’t help, you will have no choice but to send it in for evaluation and repair. Just because it isn’t an expensive camera, it should still take very useable photographs.

The manual is quite long and detailed for the price range. It seems that they may have put in too many options, but please do not ban all Nikons because of this, I rely on their Pro cameras the same way a large portion of Pro and Amateur Photographers do. Also, we still have the warranty to fall back on. So just keep me informed and I’ll try to help you. Regards,
... Joe Prete

2:16 am - Tuesday, October 16, 2012

#36 Chetan

I am planning to buy a new camera and i have got two options:
Olympus sp610uz
Nikon L810

and both are having the same rating 3.5 for their image quality.

Please suggest which one should i buy.

7:54 am - Tuesday, October 16, 2012

#37 Chetan

I am planning to purchase a new camera, and i have got two options:
Olympus sp610uz
Nikon L810
Both are have got the same rating 3.5 for their image quality.

Please suggest which one should i buy.

8:00 am - Tuesday, October 16, 2012

#38 Basu

Hey Joe…
I had all mindset to buy Nikon P510, but when i saw it in a shop, i found it horribly slow to get an object in focus while zooming..i am just wondering, comparing to P510, sony HX200V is considerably fast in focusing an object..what to do?? not happy with p510s performance.

8:29 pm - Thursday, October 18, 2012

#39 Joe Prete

TO Chetan,
I am sorry, I wouldn’t recommend either camera. If you could raise the amount you could spend, or accept few less options or lower level of specifications, you could get a camera that is both reliable and can take quality pictures. If you can do that, tell me where you can flex a bit & I can try yo help you.
... Joe Prete

10:35 pm - Thursday, October 18, 2012

#40 Joe Prete

Basu,
It really depends on what metering mode that you had the camera in, was it set to spot metering, matrix, what was the area of focus confirmation? Was it on focus tracking? Focus lock, Follow focus that won’t fire until it finds focus?  There’s just too much information left out.

The last we spoke, I recommended the P510 and I still do. But you can’t base it by a few minutes in the store and without reading even the basic guide. If you can’t find someone who owns one, then try to buy it from a store like an XMART that allows returns without penalty. But try not to get a returned camera yourself, but I don’t think you will be returning it.

I can’t speak about the SONY, but the next stop up is the Panasonic DMC FZ200 that is close to the top of this bracket. But you can always look at the ratings at dpreview or some other sites, it doesn’t hurt to double check.
... Joe Prete

11:15 pm - Thursday, October 18, 2012

#41 Joe Prete

To ALL.
While I recommend actually holding a camera before you buy it,
that is mainly to see if it feels comfortable for you, which is very important for you to know. If it’s uncomfortable to you, move on.

As far as metering and focus area, you will have to rely on the cameras specifications. These are best found at the camera manufacturers web site. Check it’s focusing method. Most of the new compacts assume you are shooting pictures of people, so they very often have an array of very annoying boxes floating around the screen. I recently showed a class how a camera was fooled by a Pedestal fan, when it was in the focus brackets, it fired a perfect shot. But very few of us want a picture of an electric fan. 

So I urge you all to read the specifications and be sure that the camera that you’ve been eyeing, suits your needs. You might look for a center bracket and a matrix mode of metering. It all comes down to FOCUS, APERTURE and SHUTTER SREED.

So if it’s a group of 11 people. it’s really just going to find an aperture that will get them all in focus. If you know how to use a light meter and focusing scale, you can calculate the same settings. It’s too bad that very few lenses have a focusing scale printed on them any more. I urge everyone to learn how to use a flash meter, light meter and the focusing scale

I have met people that actually thought that each box had it’s own setting (aperture, focus, shutter speed) I asked how can this happen from one lens, he shrugged and said technology?
It’s one lens, one aperture, shutter speed and focus, it’s just averaged to get every one one in focus- no magic here!
It’s a shame that so many of the cameras are so automatic, that they’ve taken all this responsibility from the Photographers. When the “point and shoot” cameras first came out, many people started calling them PHD Cameras, as in PUSH HERE DUMMY! 

In school, (high school and college) we teach from the start with basic cameras, manual focus and usually a built in meter so that exposure and focus can be mastered, before using anything fully automatic. They provide black & white film, and even processing is learned. But the important point here is that the student does not have to rely on the camera to make every decision. Auto mode has it’s place, but there is much more to learn before putting it into auto everything.
... Joe Prete

1:29 am - Friday, October 19, 2012

#42 Karen

Hi, I am buying a new memory card today and will try that later I am having some probs downloading the manual again but Ive written to Nikon who want some pictures to see if they can see the problem, however I have taken them off the camera. I have set up a studio and have 4 soft box lights and on the ones I took last night they looked brilliant on the camera but not so SHARP and no good background on the laptop which is what happened when I paid for the printed ones and lost money previous. It sounds like Nikon are saying its lots of things Im doing that is causing the problem NOT the camera. I have checked the settings and taken shots different types to see the difference. Its all go as I work full time and can only fit things in on at certain times. I have 2 shoots booked which I think will have to cancel. My first 3 shoots were fantastic and I cant believe how the shots seem slowly to be going worse. I will keep you updated. THANKS for this page its really FAB of you to do it   :~D   Karen

10:17 am - Friday, October 19, 2012

#43 Karen

Hi, I have reset and re formatted the memory card I have got the pictures still dont look 100%. I have downloaded the manual and I have done nothing wrong according to that. Earlier I went into my local photography and the lady put my memory card into her camera and said it was all pixolated. So as you suggested I have bought a new memory card. I have taken pictures again and they look the same and I have emailed Nikon again advising them that I really do think I have a defective camera. I have told them that I first reported a problem to the buyer after only 3 weeks I will keep you updated Thanks   Karen

3:48 pm - Friday, October 19, 2012

#44 Joe Prete

Karen.
The only thing left to do is to reset the camera back to it’s original settings. That was the part that I couldn’t read to you, it is on page 65 of the “Reference manual CD” THAT ONLY COMES WITH THE CAMERA, I can not access that.

That would be the last thing to do before obtaining a RA (Return Authorization) number. With that, you will get instructions how and where to send it for repair. Use good packing material, a good (but not original) box, pack it good and put enough insurance on it. Send a clear description of the problem and sample images, along with your contact information.

They will explain all this, but follow it to the letter, make sure the camera is registered and include a copy of the receipt.

If that last procedure (the reset) does not work, this is the final step before return under warranty. b/t/w,- only send the camera, no accessories (they will be lost or damaged) They have Batteries and everything they need there. Use a NIKON LOCATION if at all possible. (MANY INDEPENDANT SHOPS GET ON THEIR LIST)

Document everything and insure it high enough in case it gets lost. With the description and pictures they should recognize the problem right away. Turnaround could be 14 days. If you have any questions, or can’t do the full reset, please let met
know. This is the most unpleasant part of camera ownership, but it will soon be a memory. Write your name, number and (RA) NUMBER ON EVERYTHING YOU CAN, INCLUDING INSIDE THE BOX. Good Luck Karen.
Joe Prete

P.S. If you didn’t do the final step, the reset, please let me know!
I wish I could help you more, but I’m giving you the same information that I would use myself

10:31 pm - Friday, October 19, 2012

#45 Karen

Thanks for all that. I have reset it to the original and new card and formatted it. It is ok on seems like every other picture. My brother wondered if it becomes too hot or something similar. I havent heard from Nikon yet with an answer I have asked for a refund. I have cancelled my shots :(  Thanks I will let you know the outcome.    Karen

12:00 am - Saturday, October 20, 2012

#46 H. MONETTI

Karen,
Camera warranties do not refund your money. The store might, if it’s unopened and within a 15 day period following the purchase. You would most likely pay a 20% restocking fee.

I don’t know what gave you the idea that Nikon will contact you, but that does not happen. EVER!

You have to make the calls, tell them the problem, show them that it’s under warranty. They will provide you with an RA number. That’s RETURN AUTHORIZATION.

Under no circumstances will Nikon contact you to initiate a claim
Read your warranty, and don’t wait for a call that will never come

Like I said from the beginning, it is never a pleasant ordeal and it will feel quite uncertain until they acknowledge that they have your returned camera (via postcard) and they will begin to check it. If they determine that it is a manufacturers error, they will repair or replace the parts, or the whole camera as they deem fit.

I don’t know who said they will call you back, but it is you who will be making every call. You need to state that it’s defective, obtain an RA number and follow their procedures that I have said several times already. Once you get the RA, it is your cost to send them the camera. INSURED.

The statement that I just read “I haven’t heard from NIKON yet with an answer, I have asked for a refund” leads me to believe that you have not followed any of the instructions and that you have no idea of what this process entails. You can wait for a call until you turn blue, it doesn’t mean they’re going to do it. And as far as a refund, you have a better chance of winning the lottery.

I’ve been trying to help you, but it seems my efforts have been going unheard.

You need to call NIKON and tell them the issue and obtain the RA NUMBER. No calls back, no refunds, no illusion that they will call you. You pack it up secure print your name, RA Number and pay the courier. pay for insurance too. I was under the impression that you are an adult, but if not, have an adult help you with this, otherwise you are wasting valuable time.

... Joe Prete

2:19 am - Saturday, October 20, 2012

#47 JoePrete

Karen,
You need to call them. They are not going to call you. If it’s insured, there’s no ifs, ands or buts. Just obtain the number and send it in!

5:10 am - Saturday, October 20, 2012

#48 Karen

Hi I have followed all your help, I have been having daily contact via emails with a technician from Nikon, who now has 9 of my photos to see if he can solve the problem. I am an adult thanks…. and I am trying with your help to get it sorted however as I have contacted them and they are in discussion with me I have to follow their lead before they will give me a RA number.    Karen

5:58 am - Saturday, October 20, 2012

#49 JoePrete

Karen,
I know people from your area and there was never any difference in policy. The workings of the camera is never doubted by the rep, it is always given an R.A. number and instructions to send it in, Never a trial and error “checking” of the camera. The customer is always presumed right, and this is done in one phone call.

If you wanted, you could show them the list of troubleshooting that was done. You have a warranty, you are not even required to check everything that you did. Like I’ve said, the final step would be to send it in for repair. No camera company requires you to do, everything that you have done. Tell them very simply that it’s not working right and that you want to send it in for repair, it is your right to do so. Like I’ve said “one” phone call to get the RA and instructions to send it in. It sounds like you’re being screwed around, and NIKON does not do that. ... Joe Prete

6:20 am - Saturday, October 20, 2012

#50 JoePrete

KAREN,
You should speak to his manager at once. You are not required to fix your own camera. You’ve tried everything in the manual. They are taking advantage of you, and you are going along with it.
I’m in this business a long time and I’ve never heard of this happening before. This is a first. You run the phone call, you are the customer. Could it be that he likes to talk to you?
Go over his head and get your camera fixed. This is NIKON, not a little store on the corner.
... Joe Prete

6:40 am - Saturday, October 20, 2012

#51 JoePrete

Karen,
I’m sorry, I didn’t mean to hurt your feelings, but we are Photographers here, Hank and myself, we are doing this many years but we can’t understand. You’ve done more than the average person would do. Every troubleshooting procedure in the guide. You have done more than enough. The part you are at only takes the one phone call. No questions. WARRANTY! that’s it. the only thing we could think of now, is that the Rep. likes the sound of your voice. We feel for you, a fellow Photographer without her camera.

If you were local, we would have given you a loaner camera. It would be far from the first time. And nobody ever left with one of our cameras either. You see, most people are honest. We contribute time to these forums, not for our health, but to help other Photographers in need. We have done well, people have helped us, we try to pay it back. The School does not pay well. it is a labor of love. I’ve dealt with Nikon US, UK and Canada and we never have any problems. They even have a loaner program for Pro’s so they keep us shooting. 

It is early Saturday 10/20/12 and we never thought it would take this long for you. I think you should go over the reps head and make some noise to get things rolling. Their shop probably doesn’t work Saturdays, But you should still be able to reach a supervisor, get an R.A. Number and drop it at the shippers so that it goes out Monday morning. You should get a tracking number so you can follow it as it makes the journey.

I wish I could do more for you, but this has to be done by the owner. b/t/w the camera is registered isn’t it? If not, do that on the computer, not through the mail. I really hope things get easier for you from here Karen.
Good Luck,
... Joe Prete

7:34 am - Saturday, October 20, 2012

#52 anky

Hi Joe,

Greetings for the day..

This is a new subject for me ,I tried to do my homework :).But still I am confused between Fuji S4000 and nikon l810. specification shows for some parameter like megapixel,Speed processor, sensor later one is better.

Need your guidance…as want 2 buy within next two days..

Love
Anky

7:15 pm - Saturday, October 20, 2012

#53 anky

Joe,

if u have any other model in your mind within same range pls let me know..

Thanks in advance

7:19 pm - Saturday, October 20, 2012

#54 JoePrete

ANKY,
Between the two, there is no contest. I would go with the S4000
Where are you buying it and what price did they give you?
... Joe Prete

12:08 am - Sunday, October 21, 2012

#55 JoePrete

Karen,
Please keep us posted. The last thing we ever wanted to see, was someone taking advantage of you. When you reach a supervisor, please tell him what you’ve been through. At this point, you deserve a new replacement camera. In business, the customer is always right. You deserve a much higher level of respect
than that which you’ve been subjected to so far. Please do not let them get away with this. Read him our posts if you need to, but demand the respect that you are entitled to.
... Joe Prete

12:42 am - Sunday, October 21, 2012

#56 Nash

Hi Joe Prete,
I am going to buy a digital camera soon, probably within the next month. I’ve never owned a digital camera before, but I’ve have taken a photography class in high school ( it was film photo however). I’ve been trying to figure out which camera to buy out of the Nikon Coolpix L810 or the Panasonic Lumix ZS20. I’ll be buying the camera off of Amazon, online. Do you have a preference between these two? Or if you have any other suggestions? I’m really trying to stay below the $250 range.Thanks!
Nash

1:16 am - Sunday, October 21, 2012

#57 JoePrete

Nash,
Without a doubt, I would pick The Panasonic DMC ZS20, the price is Slightly more than the L810 because the Nikon price is dropping almost daily now, but I should ask you why you are looking at two very different cameras. The Nikon, an inexpensive super zoom that just doesn’t make the cut, and a compact Panasonic Zoom that has class written all over it. A camera that does more than just look the part, it performs it too.

I also question your picking out the purchase place before you pick the camera. Here in the US, B&H is probably the best store, or on line resource that you can find. J&R and Adorama are other good choices. Amazon, may sell you a camera from their stock, or whoever can get it the cheapest. They also try to sell you worthless accessories that are not even worth the parts they are made of. For books, they may be fine. For a camera, you want the proper warranty and the accessories that belong in the box.

If you are located outside the US, Panasonic has their on line store not to mention the other stores that you have a choice of.

So there you have two questions to answer. You can see photos of both cameras at BH.COM. After that we can discuss your store options. Many people choose amazon for price, but if something goes wrong, or a piece is missing, you have a middleman to deal with. Makes the few dollars you save seem not so important anymore. Fill in some of the blanks and we can see if it all
makes sense

... Joe Prete

3:34 am - Sunday, October 21, 2012

#58 Nash

Joe Prete,
I guess I wasn’t really sure on what to get, as it is my first digital camera. The Panasonic DMC ZS20 seems to be like a great camera, and you have also said that it “has class written all over it” haha. However, do you think I should maybe get a different camera than either of these?
The reason I wanted to buy from Amazon was because of the cheaper price, and I also was going to get my accessories from Amazon. I had planned on getting the camera along with a Case Logic DCB-302 Compact case for it, and a Sandisk Extreme 16GB Class 10 SDHC card (not recommended specifically by Amazon, but I found them through searching.) But I do see the camera on B&H for only $10 more,so maybe I will get it from there and get the accessories through Amazon? (I’m located in the USA, by the way.) Thanks.
Nash

4:43 am - Sunday, October 21, 2012

#59 JoePrete

Nash,
I really can’t say without knowing what kind of photography you like to do. Also consider how and when you are going to carry it. I just bought another compact camera that will fit on my belt, for the times I’m not carrying the full frame DSLR’s So I bought the best compact for me. It was $800.00 and another $150.00 for filters and adapters. Women can carry it in their pocketbook.

On the other hand, if you’re hobby is photographing Birds or sports then you will only carry it during that time, it’s no big deal to carry it for those occasions. Without knowing your intentions, I really couldn’t say, but if you’re really not sure a compact could always be used, even as a second camera.

As for a store, J&R, B&H and the other camera shops, ship a return label and instructions with every order. Amazon is known to show Brand name accessories, then send junk that’s not even useable when they ship the order. I buy books from Amazon.

What made you take a photography class? You must have had some interests. What did you learn there? Why don’t you pick up some Photography magazines and see what your interests are before spending your money? Write in when you’re a little more focussed (no pun intended). Someone will be here. There is also a chat room. Just mouse over “Community” at the top right of the page. There are several topics, many are beginners. And by the way, you picked a good camera for some one who is not sure. The Fuji could be used as a family camera for special occasions.
Good Luck,
... Joe Prete

7:34 am - Sunday, October 21, 2012

#60 Nash

Joe,
Honestly I had to pick a fine art and though photography might be interesting. I really began to like it. Maybe it’s just a hobby, I dunno. I really like taking photos of plants, zoomed in and from afar, with effects such as water being on them. Pictures of the sky are also interesting to me. I guess it’s just a wide range really, I’m only gonna get one camera (for now at least…) and this one seemed to be quite good for a wide-range of things. I know I can’t really answer your questions well, so I’m sorry about that. Just wanted something I could kind of take anywhere and use to take photos of many things, but mainly I guess, plants, people, skies? Haha, thanks for the help anyways.
Nash

7:49 am - Sunday, October 21, 2012

#61 JoePrete

Hi Nash,
That’s a good start, you will want to make some close-ups so a macro lens is important. A normal zoom range is usually about 24mm-120mm. Pictures of the sky would need a polarizer filter. Price range is about $250.00 give or take. People photos would mean about 75mm-115mm for head shots and about 50mm for full body height or small groups.

I’ll tell you what, yesterday I left a temporary email so I could speak in private to a guy I’ve known from the “net” a while ago.
When he wrote, I gave him my real email, so that we could talk I.M. or more privately. If you want it, it will be up for another day at least. You just need to go to the top of this page, look at
“camera reviews” & go to the “Canon SX50 HS” COMMENTS section, just like this.  Number 66 is my comment with the temporary email address. Send me a message to that email, and use the name “NASH” in the comment. I will reply to you from my own email and we can write to each other, or I.M. when you are ready to buy. I just ask that you keep my real email private.

As you can imagine, I do get a lot of email. But this way, you can contact me with your questions when you’re ready. Probably Monday, that temporary email will be turned off. I’m offering this to you because I can see you are interested, but you will need some time before you know what you want. It’s better than having a salesman sway you into whatever he has overstock in (that does happen a lot) There is no charge, it is complements of this web site. Also, you can ask any question and won’t have to worry about others butting in. (it’s quiet here now, it’s 5:00 am Sunday the 21st.(in New York) I will look for your message.
As for magazines, for now Popular Photography and ShutterBug
would be good choices, they can give you some good ideas.
I’ll look for your email.
...Joe Prete

10:15 am - Sunday, October 21, 2012

#62 Nash

Joe,
I don’t want to be rude, but I think I’m done searching for a camera. I appreciate your help and all, but I’d rather not do anymore than what I’ve already done. Thanks again.

5:19 pm - Sunday, October 21, 2012

#63 JoePrete

nICE OF YOU TO TELL ME. ... GOOD LUCK!!!

5:57 pm - Sunday, October 21, 2012

#64 jahanzaib

can any 1 plz tell me will its zoom be enough for sports photography ,(30 meters distance minimum) and also its speed of taking pics,,plzzz help guys

9:23 pm - Sunday, October 21, 2012

#65 JoePrete

JAHANZALB,
Yes it can be used for sports it’s equiv. 22mm-585mm But as an inexpensive camera it has a CCD sensor and does not shoot in RAW mode. You pretty much “get what you pay for”
The price is dipping below $200.00 US now.

... Joe Prete

2:17 am - Monday, October 22, 2012

#66 Anand

Hi Joe,

Now that i understand the value of an inexpensive cum cheap image quality product of nikon, can you please suggest me an appropiate camera (price range ~$250 of nikon/Cannon only). FYI - I’ll be buying it from indian market. I have to gift it to someone in India who is an amatuer photographer and would be using the camera for few family/festive occasions and mainly weekend trips.

Regards,
Anand

1:50 pm - Monday, October 22, 2012

#67 Neal

I m confused between nikon L810 and sony cybershot dsc h100
help me,Joe…...

2:06 pm - Monday, October 22, 2012

#68 Neal

I m confused between nikon L810 and sony cybershot dsc h100.
what’s your take,Joe…??

2:12 pm - Monday, October 22, 2012

#69 Karen

Hi is there a fault on here I have wrote in 3 times and not showing it shows error?

7:56 pm - Tuesday, October 23, 2012

#70 JoePrete

Neal,
YES THERE HAS BEEN SOME ISSUES. People enter text, hit submit and get an error message, another thing the model you mention, something is wrong or missing. I’ll try to contact the webmaster.
PLEASE give the complete model number Neal, so I can try to help you.
... Joe Prete

8:49 pm - Tuesday, October 23, 2012

#71 JoePrete

ANAND,
Please indicate the type of camera:Compact 24mm-112mm
Or maybe a Super zoom class of camera like 24mm- 620mm
These are just average ranges, but I need to know the type, a super zoom is very hard to conceal, a Compact could fit on a belt case
Please while the system is up, give me some more information!
... Joe Prete

8:58 pm - Tuesday, October 23, 2012

#72 JoePrete

Yes Karen, WE’re trying to get it fixed. Please don’t give up, I do want to help you. I haven’t given up on you, I want to help!
Please try to reload the page, and give it another shot.
I’ve been worried that you’ve given up. I don’t give up!
KAREN, I resolve issues, Please don’t give up on this. I always get results. I do have some contacts in your area. Please keep the communication lines open.
... Joe Prete

9:07 pm - Tuesday, October 23, 2012

#73 JoePrete

NEAL,
The closest I could find to dsc h100 that you describe is a discontinued DSC HX100 that never rated very well.
We deal with hundreds of cameras at any given time. I barely remembered this (after 2 days) and it is DSC HX100 Nobody paid much attention to it then, now it’s close to 2 years old. THE SPECS ARE A LITTLE SIMILAR, but I can’t see anyone chasing after it. Please recheck your source, unless you found it laying on a shops shelf for 2 years and he’s trying to talk you into it. Otherwise check the call sign again.
... Joe Prete

6:08 am - Wednesday, October 24, 2012

#74 JoePrete

Karen,
Your post never came through. I’m hoping that you either found success or went over the reps head. It is a very simple process, if you say it’s not working correctly, it is your right under the terms of the warranty to request the RA number, send it to the service center and get it repaired or replaced. I really wish that I were there to show you how easy this should be.

... Joe Prete

6:44 am - Wednesday, October 24, 2012

#75 JoePrete

Karen, 
It is possible that AMAZON or the store that they used for your purchase, may be able to assist you, so if you have not made any progress, give it a try. If not that, maybe a friend into photography would have more experience at this. I would do it if I was in your area, but I’m in the USA. I have a feeling that once this is behind you, you’ll become a good photographer. You just need to get over this hurdle, you’ll be okay. Please try Karen.
... Joe Prete

8:09 am - Wednesday, October 24, 2012

#76 Neal

Joe,
its a newly relesed bridge model named sony cybershot dsc-h100.

2:17 pm - Wednesday, October 24, 2012

#77 JoePrete

Neal,
I am trying to help you. I went to SONY.COM, STORE.SONY.COM Called SONY and looked at our Super fast friends at dpreview.com THERE IS NO MODEL CYBERSHOT DSC H100

Their current big seller is the DSC HX200V

in 2008 there was a DSC H10 But there is nothing in any of these data bases with that number. where did you see it? can you give me the URL, so I can see what you saw.

... Joe Prete

1:17 am - Thursday, October 25, 2012

#78 Anand

Hi Joe,

A super zoom camera with 24mm -620mm in that range (~$250) would be great however only 24mm-560mm would also do. Though I do not understand zoom in mm much as I am more frequent with zoom in number of times(x) ie; 20x, 26x etc.
Just to remind you, could you please suggest me a Nikon or Canon camera and also with good megapixel. Thanks for your help.
Anand

7:31 am - Thursday, October 25, 2012

#79 Karen

Hi Thanks for the comments :) I have spoken to a supervisor and he too said I need to send them in pictures which the camera has taken I explained I had done this and they are now saying they havent received them!! I have the RN number and will be returning the camera as soon as I can However this leaves me in a dilemma should I buy a better camera as most of my work is portraits if so which would you advise on a not to expensive replacement? ?? I have some really good shots and I am very pleased with my angles. Pity I cant show you on here :) At the moment I do feel like its all been too much like hard work but that is only at This Moment lol.  Thanks   Karen

9:04 pm - Thursday, October 25, 2012

#80 Karen

Hi I am thinking of this one any comments for portraits and family pictures on a white background? Canon EOS 600D Digital SLR Camera with 18-55mm IS Lens, HD 1080p, 18MP, 3” LCD Screen   Thanks   Karen

4:16 pm - Saturday, October 27, 2012

#81 K.Kristine

What are the BIGGEST negatives with this camera? I’m mainly looking to use this with animals (horses, dogs, zoo animals), children, sports, and scenery (Yosemite, trail hikes, etc). I’ve been into photography all my life, so I know what I’m doing for the most part, I’ve had regular point and shoots for years, so this would be my first SLR, and I am just hoping that this is a good choice

12:47 am - Sunday, November 4, 2012

#82 Tiffany

So after reading this review and comparing this to multiple other models on snapsort I really am doubting asking for this camera for Christmas.. I love photography, it is my biggest and most time consuming hobby. However, I wanted the Nikon D5100, and the body cost about 599 at Target, 699 with one lens. My father suggested this camera due to price(and also told me that unless you’re a professional there is no need for a camera with interchangeable lens..), and I have been comparing specs for quite some time. I really do like the P510 that was suggested, however it is a bit more as said earlier. However, I am looking for a camera with a resolution 15+ because I am also interested in design, and of course higher resolution is easier to work with in editing(that I have seen). It said that both cameras have a true resolution of 9.7MP, but the D5100 had a true resolution that was the same as the said resolution, 16.2. Does this mean that the P510 and P810 have not as good of resolution?

Also, are there any other recommendations? I would really prefer it to be no more than the P510. I really want a camera with a good focus, aperture, and exposure time(which is why I was so drawn to the D5100!). I really like a camera I can manipulate and I’m not too big on camera that only have auto focus and such. I prefer to have more control than the camera, if that makes sense. Thanks in advance!

2:10 am - Sunday, November 4, 2012

#83 K.Kristine

Tiffany
I think after doing some research, this is the one I’m going to be requesting for my own Christmas List. It’s also much cheaper on Amazon.com

http://www.frys.com/product/7294653?site=sr:SEARCH:MAIN_RSLT_PG

2:22 am - Sunday, November 4, 2012

#84 K.Kristine

Tiffany, I wanted this one as well… but there were far too many negatives. I think this is the one I’m requesting for my own Christmas List:

Samsung WB100 16.2 MP Digital Camera
It’s much cheaper on amazon, but they give you NO specs or reviews, but Frys.com has all the specs

2:25 am - Sunday, November 4, 2012

#85 Brijendra

i’m just little bit confuse between them
sony cybershot dsc-h100 vs Nikal L810 VS fujifilm S4500
please help me….............

4:35 am - Tuesday, November 6, 2012

#86 dinesh

Hi Joe,
I have seen your comments about Nikon L810. I just want to know your suggestion about Fujifilm HS25EXR

8:23 am - Tuesday, November 6, 2012

#87 JoePrete

dinesh,
The HS25EXR is the model that doesn’t shoot RAW and takes it’s own battery pack. It is the oddball, but other than those two items and it is hard to find, it should be cheaper than all of the other models. The HS30EXR was $329.00 US at B&H Photo just the other day, so it should be selling for $250-$275 with it’s included accessories. BUT, you may want to shoot RAW, it is one of the EXR’s highlights, also RAW makes it more desirable if you decide to sell it
... Joe Prete

10:15 am - Tuesday, November 6, 2012

#88 JoePrete

brijendra,
We did this already, look for the post less than a week ago. The S4500 is probably very close in price and quality too, because it too has just about the same specifications. Don’t expect much in the way of quality in any of these models. They use cheaper glass and a ccd sensor instead of a CMOS. Cheap cameras do not take very good pictures. Look for the other post regarding the H100
... Joe Prete

10:26 am - Tuesday, November 6, 2012

#89 farheen

I am very confused between Nikon coolpix L810 and Sony cybershot DSC H100.  Which one would be a better pick? Iv gone through the ratings of the two, but the reviews are nnuetral. I want good picture quality and better focus. Please help.

7:17 am - Sunday, November 11, 2012

#90 JoePrete

Farheen,
The answer to your question can be found on this very site, in the comments section of the Sony DSC RX100 review. I answered the question asked by Paradeep, on Post Number 113

It’s 1,2,3, Okay,  Sony> RX100> COMMENTS> #113=Answer!

I hope that helps you, it was not easy to find the first time.

... Joe Prete

7:47 pm - Sunday, November 11, 2012

#91 crystal

Hi! Ive never written comments on anything before. I just wanted to say that I have read what Karen has wrote and I have the same camera, nikon L810 and I am having the exact same problem. I have read the silly manual over and over and I still get blurry pictures. My husband just bought this camera for me from amazon and hate that this is an issue from the camera quality and not me! That would be an easier fix! I have not been throught the process that she has with nikon yet. I still need to discuss it more with my husband. I was so excited to get this camera because i love taking pictures of my kids. I want to take professional looking pictures, these are not professional looking pictures! FRUSTRATED!

1:55 am - Tuesday, November 13, 2012

#92 hasan

I was planning to bye this one but after reading the review and comments I am confused..please help me to bye best camera within $250..thanks in advance..

1:28 pm - Tuesday, November 20, 2012

#93 jahanzaib

what is RAW Mode.. ? @ joe

6:23 pm - Tuesday, November 20, 2012

#94 JoePrete

Jahanzalb,
You are very bold, but that is the way to learn. A RAW file is a true uncut version of the photo that you’ve taken. it is uncut, so it is much larger. You can use Post production software to make many changes or combine photos. It is for Pro’s and creative hobbyists and Amateurs. Don’t be scared of it okay. It can be learned just by reading.

A low cost software like Photoshop ELEMENTS can help you to get started. First, your camera has to have the option built in. An inexpensive camera like the L810 does not shoot in RAW, it uses JPEG files that can only make changes inside the camera, like
D-lighting, CROPPING, but I don’t believe it can shoot RAW files.

If you want to learn it, maybe in your next camera, look for a camera that shoots RAW+JPEG so you can use either one. Raw files do take up more room on the camera, memory card, printer and computer so please keep that in mind too.

If you want to start learning, there is free software that you can use. Picasa and the GIMP can work together and can still make small changes in your photos. Google them if you can’t find them, but they are as good as software that you buy.

Yahoo’s FLIKR can store and display photo’s for free. If you use Yahoo, you already have access to it. Please feel free to ask any questions you may have. Good Luck to you,
... Joe Prete

7:42 pm - Tuesday, November 20, 2012

#95 harsh

hello there,
i can only spend $200
there is one camera sony DSC H100 but it contains sony lens not carl zeas or G-lens, it is prefferable to go 4 it or suggest me alternative camera which having higher optical zoom.
thnx in advance

8:56 am - Wednesday, November 21, 2012

#96 sap

Hi Joe, this is the link all were talking about.

http://www.ebay.in/itm/ws/eBayISAPI.dll?ViewItem&item=181023285396

even i am confused in what to buy nikon l810 or Sony Cybershot DSC - H100

please help

11:04 am - Wednesday, November 21, 2012

#97 sap

Hi Joe,

all were refering to this one.
http://www.ebay.in/itm/ws/eBayISAPI.dll?ViewItem&item=181023285396
even i am stuck up between nikon l810 and Sony Cybershot DSC - H100 .

could you please help me out.

11:09 am - Wednesday, November 21, 2012

#98 JoePrete

SAP,
I wasn’t going to write today, but I’M making an exception.
The Ninon L810 is from this year, however, the Sony was a much better camera when it came out last summer. So even though it’s one year old technology, I would have to go with the SONY.

Aside from that, they are very much the same in that they only shoot in JPEG mode, so if you do post processing with RAW files then neither camera will do. But, many people are not even familiar with RAW files at all, and Shooting JPEG’s the processing is done in the camera and the pictures come out all ready. Both cameras have the same size (& brand) sensor and both are CCD sensors. If one is too much of a problem to get in time, you can go with the one that’s easier to obtain.

You will need the Manual and DVD/CD to get the instructions and the computer CD if you put them onto a computer. It may be on line also.

Which ever choice, make sure it’s a seller that you can trust, and that it is a brand new camera (even if it’s the older sony) the Sony made a big splash when it came out, the L810, was not as well received. If you have questions about the supplier, look for some buyer feedback. Good luck to you, and if you have any other questions and you can’t reach me, try to ask FABIO for some help he’s a hard worker and probably will be working today, and you can trust him the same as me. Have a Happy Holiday and I wish you Good Luck, ( Moderator please put this one right through!)
Best Regards,
... Joe Prete

4:06 pm - Wednesday, November 21, 2012

#99 JoePrete

SAP,
ONLY TEN SONY’S…..  GO GET IT!
... Joe

4:45 pm - Wednesday, November 21, 2012

#100 sap

Thanks a lot Joe.

Happy Thanks Giving to you and your team :)

5:30 pm - Wednesday, November 21, 2012

Entry Tags

hd video, hd, 3 inch LCD, 16 megapixel, 720p, nikon, super-zoom, coolpix, 26x zoom, AA battery, nikon l810, l810, Nikon Coolpix L810 Review, coolpix l810

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