Canon has issued a service notice concerning the Canon EOS 6D digital SLR camera. “We have identified a phenomenon which prevents movie files shot using Canon EOS 6D digital SLR cameras from being played back on YouTube,” the company says. Promising to “continue to investigate this phenomenon,,” Canon has come up with a temporary solution. They suggest that EOS 6D owners wishing to upload their movie clips to YouTube take the following steps: 1) download the movie file(s) from the EOS 6D camera to your computer, 2) start ImageBrowser EX, 3) after selecting the movie file(s) to be uploaded select [Edit Movies] in the [Edit] tab from the menu bar of ImageBrowser EX, 4) save the movie using the [Save] menu on the screen, 5) upload the saved movie to YouTube.

Website: Canon UK

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