JP Service Solutions has introduced a new concept to DSLR sensor cleaning. They have launched a sensor cleaning service in the UK which is delivered via a pre-paid fixed price voucher. The vouchers can be purchased from appointed retailers, and the sensor clean is performed by experienced engineers within the JPSS Staffordshire facility. The complete service is provided within a 72-hour window and the price includes the secured courier return of the product. Commenting on this new initiative, David Harper, the JPSS Operations Director, said, “In developing this new service, we believe that we can provide a defined and cost effective response to the needs of the UK DSLR user.  Customers can feel assured that their product will be handled by experienced staff, which removes the inherent risk of product damage if sensor cleaning is undertaken by other means”, he continued.

JP Service Solutions Press Release

JP Service Solutions – the technical services division of Johnsons Photopia Ltd., has introduced a new concept to DSLR sensor cleaning.

Stoke on Trent, 26th March 2008, JPSS has launched a sensor cleaning which is delivered via a pre-paid fixed price voucher.  The vouchers, which can be purchased from appointed retailers, provide a swift and cost effective response to the needs of the DSLR user.  In purchasing the voucher, the customer can choose when to avail themselves of the sensor clean which is undertaken by experienced engineers within the controlled environment of the JPSS Staffordshire facility.  The complete service is provided within a 72-hour window and the voucher price includes the secured courier return of the product.  In addition, customers have on-line access to a dedicated JPSS technical support team.

Commenting on this new initiative, David Harper, the JPSS Operations Director, said, “In developing this new service, we believe that we can provide a defined and cost effective response to the needs of the UK DSLR user.  Customers can feel assured that their product will be handled by experienced staff, which removes the inherent risk of product damage if sensor cleaning is undertaken by other means”, he continued.

For more information on this service please contact the dedicated JPSS team on:
Tel:  01782 753342
E-mail:  [email protected]

About JPSS
JP Service Solutions is a division of Johnsons Photopia Ltd., whose history in the photographic industry can be traced back 250 years. Johnsons Photopia has been associated for many years with the leading brands in the UK– including Sekonic, Lastolite, Mamiya, and Ilford and continues today as one of the largest, independent distributors of photographic equipment.

JP Service Solutions (JPSS) has evolved into a separate division within Johnsons Photopia Ltd. to provide a real solution to the need for a repair and refurbishment process to manufacturers and OEM partners alike. JPSS is now the leading provider of service solutions to the consumer electronics industry.
Drawing on an exceptional level of in-house expertise, built up over years of supplying, supporting and servicing photographic products, has allowed JPSS to define and fine tune the workflow associated with returned and faulty goods.JP Service Solutions’ uniqueness is defined in its approach to listening to its customers, understanding their requirements, providing an outstanding service while achieving agreed levels of customer service – and all within budget.  JPSS now employs over 50 staff and its output has grown so rapidly that the company has now achieved the status of being the largest independent repair company in its field with a total of 15,000 units per month being processed. For additional information, please visit:
http://www.johnsons-photopia.co.uk/JP%20Service%20Solutions_17.php

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