Sigma have issued a product advisory stating that some of their Canon-mount lenses cannot be used with live view on the Canon EOS 750D and 760D digtial SLR cameras. Specifically, when the Live View Mode button on the camera body is pressed, the operation stops without displaying images on the rear LCD monitor, the company says. This issue affects 7 current and 6 discontinued Sigma zoom lenses. The company will provide users with a firmware update free of charge. Click through / read on for a detailed list of affected lenses.

Sigma Product Advisory

Notice to our Canon mount lens users

Thank you for purchasing and using our products.

We have found that Live View Mode cannot be used on the EOS 8000D (Rebel T6s / 760D) and EOS Kiss X8i (Rebel T6i / 750D) released on April 17th 2015 by Canon Inc. with some of SIGMA’s Canon mount interchangeable lenses. For those who own the lenses, we are going to provide a firmware update free of charge.

Phenomenon
When the Live View Mode button on the camera body is pressed, the operation stops without displaying images on the rear LCD monitor.

Products and Serial Numbers that require the firmware update

Current models
17-50mm F2.8 EX DC OS HSM　　　　　　No. 12651501 or later
18-250mm F3.5-6.3 DC MACRO OS HSM　　　　　　No. 13044001 or later
APO 70-200mm F2.8 EX DG OS HSM　　　　　　No. 12713001 or later
APO 50-500mm F4.5-6.3 DG OS HSM　　　　　　No. 12902001 or later
120-300mm F2.8 DG OS HSM | Sports　　　　　　No. 50064494~ 50347793
APO 150-500mm F5-6.3 DG OS HSM　　　　　　No. 12669751 or later

Discontinued models
17-70mm F2.8-4 DC MACRO OS HSM　　　　　　No. 12665001 or later
18-200mm F3.5-6.3ⅡDC OS HSM　　　　　　No. 12851001 or later
18-250mm F3.5-6.3 DC OS HSM　　　　　　No. 12656101 or later
APO 50-150mmF2.8 EX DC OS HSM　　　　　　No. 12839001 or later
APO 120-300mm F2.8 EX DG OS HSM　　　　　　No. 12676440 or later
APO 120-400mm F4.5-5.6 DG OS HSM　　　　　　No. 12971601 or later

* For lenses that have been repaired in the past, they may require the firmware update even when the serial number is not listed above. In case the mentioned camera does not display images on the rear LCD monitor when Live View Mode button on the camera body is pressed, the firmware update is necessary.

We will make a further announcement when the firmware update becomes available.

For those who own the SIGMA USB DOCK, it will be possible to update the firmware of 120-300mm F2.8 DG OS HSM | Sports through SIGMA Optimization Pro. We will also announce its availability when the update is available.

* If you use the SIGMA USB DOCK with 120-300mm F2.8 DG OS HSM | Sports, even when the lens does not require the update, its firmware will be updated to the new version.
* For those who use APO TELE CONVERTER 1.4x EX DG or APO TELE CONVERTER 2x EX DG with the 120-300mm F2.8 DG OS HSM | Sports, please contact your nearest authorized subsidiary / distributor of SIGMA for further support.

Your Comments